Department:
12303 Accountable Care Admin - Epic Community Connect
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
M-F day shift with occasional nights and weekends during implementation waves. Local travel to physician offices will be required.
Purpose:
The Implementation Advisor Jr is directly involved in the support of the Epic Connect Program guiding the practices through all phases of the Implementation Program for assigned providers and practices.
Responsible for management and quality of the ECC implementation program leveraging the standard project planning methodology customer satisfaction and serves as a communication liaison for assigned practices.
Accountabilities:
Establishes a relationship with the assigned practices to ensure the full potential and benefits of the EC Community Connect Program. Documents milestone completion for readiness workflow analysis testing training go-live and transition to post-live support. Ensures that all risks/issues are identified and resolved or escalated per service level requirements for each practice site assigned. Serves as a liaison between practice and HIT Epic build team. Conducts needs assessment and gap analysis of current and future state workflows. Collaborates with training team regarding training scheduling completion of training curriculum and need for remedial training or increased support needs. Provides a weekly summary status report to Manager EC Program and practice champions.
Position Requirements: Education Required: Bachelors degree or equivalent knowledge) in Health Care Administration or related field.
Experience Required: Typically requires 2+ years of experience in EHR implementation support.
Knowledge Skills and Abilities Required:
Broad knowledge and competency in Electronic Health Records Epic preferred. Workflow knowledge in ambulatory care / provider practice settings. Demonstrated project management experience and systems implementation in healthcare setting ambulatory care preferred. Excellent written and spoken communication skills. Ability to be flexible with multiple tasks .Establishes good working relationships with physicians and practice staff.24x7 on-call support rotation. Ability to be flexible with multiple tasks. Proficient is MS Office suite
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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What We Do
Advocate Aurora Health is the 11th largest not-for-profit, integrated health system in the United States. As a leading employer in the Midwest, Advocate Aurora Health employs more than 75,000 individuals including more than 22,000 nurses. Advocate Aurora is engaged in hundreds of clinical trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019.
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