Jobs at ADIB - Abu Dhabi Islamic Bank

Manage and grow SME client relationships by acquiring and cross-selling banking products, preparing and analyzing credit applications and financial statements, monitoring client financial health, ensuring documentation and collateral, conducting site visits, resolving service issues, coordinating with internal teams, complying with bank policies and AML/regulatory requirements, and achieving revenue targets.

Lead design and research operations to improve team effectiveness and scalability: manage capacity planning, Jira workflows, dashboards, tool administration (Figma, Confluence, M365), vendor and budget coordination, research participant logistics and governance, onboarding/offboarding, documentation, design system governance, and process improvements. Coordinate across design, product, tech, procurement, and finance while mentoring junior coordinators and ensuring timely delivery.

Manage and develop retail liability products to grow deposit balances and revenue. Design and implement product strategies, pricing, campaigns, and forecasts; coordinate with sales/distribution and branches; monitor portfolio performance; analyze competitors; support Head of Liabilities on strategic initiatives and international product development.

Support the Head of Strategy by conducting market and competitive research, preparing reports and presentations, analyzing business performance, identifying trends from data, contributing to strategic plans and recommendations, and performing related administrative tasks.

Provide end-to-end operational and customer service support for relationship managers, handling account openings, maintenance, KYC/ODD updates, documentation review, CRM tracking, compliance escalations, complaint follow-up, and coordination with internal teams to ensure timely client request execution.

Develop and maintain relationships with small business finance clients, conduct credit and financial analyses, identify cross-sell opportunities, ensure regulatory and AML compliance, monitor loan performance and customer satisfaction, and uphold service standards.

Manage small-business client relationships: originate and cross-sell financing, prepare and analyze credit applications, monitor financial health, ensure documentation and compliance (including AML and UAE regulations), recover dues, maintain high customer service, and coordinate with internal teams for smooth transactions.

Acquire and manage corporate clients for Shariah-compliant commercial card solutions (corporate, purchasing, travel & expense). Drive sales and portfolio growth, assess creditworthiness, ensure compliance with Islamic banking and UAE regulations, coordinate onboarding/KYC, monitor portfolio performance, resolve client issues, and collaborate with product, operations, risk, compliance and IT teams. Prepare MIS reports and meet sales and revenue targets.

The Islamic Finance Executive is responsible for sourcing Covered Card applications, preparing daily sales reports, maintaining customer relations, and adhering to bank policies for business operations.

The Relationship Manager is responsible for nurturing business relationships with clients, ensuring customer satisfaction, and enhancing service through meetings to identify cross-selling opportunities.

Serve as primary GPPD liaison for iServer, Munazzam, and document retention platforms. Manage system issues, coordinate IT enhancements and UAT, perform QC of policies/procedures, deliver MIS reports, support audits, and assist with document retrieval and remediation to ensure governance and system stability.

The Senior Relationship Manager drives client acquisition and manages relationships in Priority and Private Banking, sourcing wealth management products and achieving revenue targets through client engagement and market expansion.

The Islamic Finance Executive will source products, maintain client relationships, finalize deals, ensure accuracy of documentation, execute contracts, and support sales initiatives.

As an Islamic Finance Executive, you will source personal finance products, maintain relationships with institutions, ensure deal accuracy, and assist customers while adhering to banking policies.

The Cost Analyst is responsible for analyzing and managing costs, providing financial insights, and supporting budgeting processes.

Drive client acquisition, retention, and revenue by onboarding high-value clients, delivering tailored investment solutions, conducting market research and prospecting, performing client needs assessments, preparing presentations, negotiating trades, maintaining client relationships and compliance, tracking performance metrics, and producing sales reports.

Lead and govern enterprise Identity & Access Management across UAE and international operations. Own IAM governance, SoD, access lifecycle, automation, role mining, application onboarding, access reviews, audit remediation, stakeholder engagement, team leadership, and continuous process improvement to ensure regulatory compliance and strong controls.

Provide centralized operational support, quality assurance, and governance for Priority & Wealth Centers. Resolve frontline issues and VIP complaints, manage segmentation/retagging, monitor onboarding and account opening, maintain SOPs/SLA, enhance BPM/CRM systems, oversee risk and compliance (FATCA/CRS/ODD), manage access and training, and coordinate with internal stakeholders to drive process improvements and control.

Support the HR Governance Manager to maintain HR governance, compliance, and operational risk frameworks. Conduct HR risk assessments and control testing, monitor and close KRIs, support disciplinary and fraud governance, track corrective actions and audit findings, prepare MIS and Central Bank reports, maintain dashboards and the HR balance scorecard, assist policy updates, and coordinate HR systems and projects.

Manage end-to-end IT procurement: solicit RFQs/RFPs, vendor sourcing and negotiation, contract drafting and execution, PO issuance, vendor registration, SAP Ariba utilization, payment coordination, compliance with VMCP policies, and stakeholder support to ensure timely IT procurements.