Product Line Growth:
New product launches such as the Tixie AI ticketing/chat agent and ongoing upgrades to ACE Commerce, SmartSeat, and platform stacks (e.g., Tessitura v16, .NET Core, Umbraco 13) indicate an expanding offering set. The Early Adopter program and continued productization point to sustained R&D momentum.
Market Expansion:
The December 2022 acquisition of Colombian firm Doctus and the creation of a Medellín development hub extend operations beyond Chicago. Active participation in sector events and visible client launches further reflect expanded market reach.
Cost & Operational Efficiency:
Adoption of a PSA system (Kantata) to improve forecasting and delivery showcases maturing processes that can scale efficiently. Reported gains like faster month‑end closes signal tighter operational control.
