Top Remote Customer Success Jobs
The Manager of Enterprise Customer Success will lead a team of Customer Success Managers, driving growth for major retail partners, coaching the team, providing consultative guidance, and improving customer success processes and metrics. Collaboration with various teams to enhance retailer engagement and refining partner materials are key responsibilities.
The Academic Partner Success Manager at InStride will manage academic partner accounts, oversee partner interactions, meet targets for retention and expansion, and improve operational efficiencies. The role emphasizes building strong relationships and communication, as well as problem-solving and strategic management in fast-paced settings.
As a Customer Success Manager at Workiva, you will be responsible for managing customer relationships, ensuring ROI in the Workiva Platform, driving user adoption, consulting on best practices, and addressing customer issues while collaborating with various internal teams to optimize the customer journey.
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The Enterprise Customer Success Manager will build strong relationships with large enterprise customers, drive product adoption, and advocate for a positive customer experience. They will collaborate with internal teams to onboard clients and identify growth opportunities, while monitoring account usage trends and addressing renewal risks.
The Provider Success Associate will support therapists during their onboarding process and help them achieve their practice goals. Responsibilities include monitoring therapist performance metrics and fostering meaningful interactions to build trust and ensure success.
The Director of Client Partnerships will lead initiatives that impact beyond individual accounts, develop account strategies, exceed annual revenue targets, deliver sales presentations, and collaborate with other teams to ensure successful client partnerships.
Training Specialists facilitate training on Bonterra products to customers and employees, adapting sessions to meet customer needs, answering questions, and ensuring training sessions run on schedule. They focus on providing relevant knowledge to maximize the use of Bonterra products, drawing on their industry experience.
The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Rating Specialist handles new business rating transactions including quotes, pricing revisions, and policy issuance. Responsibilities include reviewing business transactions for accuracy, performing re-rating, gathering data for predictive modeling, and ensuring adherence to processing guidelines. The role involves collaboration with underwriters and distributors, responding to service requests, and training less experienced staff.
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