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As a Technical Account Manager at Qualtrics, you will provide white-glove support to large customers, execute technical revisions, and ensure optimal utilization of programs. You will be a tech-savvy professional nurturing client relationships and explaining technical information to non-technical audiences. The role involves collaborating with cross-functional teams, prioritizing software feature enhancements, and optimizing clients' use of the Qualtrics platform.
As a Staff Engineering Program Manager focused on FinOps at Qualtrics, you will manage the financial profile of product offerings, optimize cloud vendor spend, and streamline budgeting processes. You will be responsible for ensuring budget obligations are met and driving improvements in cost and profit margins.
Qualtrics Product Expert is responsible for managing customer escalations, providing technical solutions, and being a coach and mentor to employees.