UX Research Articles

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Mike Hyzy and Shanti Greene Mike Hyzy and Shanti Greene
Updated on August 19, 2024

How Generative AI Takes Gamification to the Next Level

With brands like Starbucks and LinkedIn already boosting engagement with gen AI-enhanced gamification, it’s time your business followed suit.

Image: Shutterstock / Built In
 Ari Krzyzek Ari Krzyzek
Updated on June 03, 2024

5 Ways Good UI/UX Design Boosts Your Small Business

Investing in your site’s UI/UX isn’t just about aesthetics. It’s about laying the groundwork for sustainable growth for your business.

Image: Shutterstock / Built In
Mae Rice Mae Rice
Updated on April 20, 2024

What Does a UX Designer Do?

Got a favorite app or website? Thank the UX designers who worked on them to make your digital experience as natural as possible. 

Image: Shutterstock
Nick Babich Nick Babich
Updated on April 20, 2024

4 Key UX Research Techniques

Good research forms the backbone of the UX design process. Here are four essential techniques that will get you inside the user’s head.

Aayush Gupta Aayush Gupta
Updated on April 20, 2024

Is It Time for Your UX Research to Get Scrappy?

Thorough research is always great to have. But when a product design team is just looking for quick guidance and general direction, scrappy UX research is a great alternative.

Thanh Khuu Thanh Khuu
Updated on April 20, 2024

How to Overhaul Your Site’s UX Without Breaking Everything

How do you give your site a redesign when it still has to serve millions of daily users? Our expert shares lessons from his recent experience.

Image: Shutterstock / Built In
Carsten Rhod Gregersen Carsten Rhod Gregersen
Updated on April 15, 2024

3 IoT Latency Issues and How to Fix Them

Here’s why 0.1 seconds matter in IoT.

Image: Shutterstock / Built In
Adrian Bilan Adrian Bilan
Updated on April 09, 2024

How Will AI Change UX Design?

Technologies like AI, IoT and VR are constantly evolving. Our expert investigates how UX will evolve alongside — and whether AI will take over the UX designer’s job.

Image: Shutterstock / Built In
Rahul Thangaraj Rahul Thangaraj
Updated on April 02, 2024

Task Flow and User Flow Explained

A task flow follows a linear path that a user would take to accomplish a task, while a user flow charts all possible options a user could take. Here’s what you need to know.

Image: Shutterstock / Built In
Denisa Pricopi Denisa Pricopi
Updated on March 11, 2024

7 Ways AI Will Enhance UX Research

The integration of AI into these user experience research processes could change the way you make important design decisions.

Image: Shutterstock / Built In