Design + UX Articles

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Jeff Link Jeff Link
Updated on March 27, 2025

What Is Information Architecture in UX?

Information architecture has been compared to a road map, a library and a musical score. Here’s why it’s so important to user engagement.

What Is Information Architecture in UX?
Jeff Link Jeff Link
Updated on March 27, 2025

Designing Culturally Inclusive Animated Characters

The best portrayals are multidimensional — just like the users they represent.

Designing Culturally Inclusive Animated Characters
Deepak Saini Deepak Saini
Updated on March 26, 2025

How to Integrate AI Without Ruining Your Product’s UX

The best AI operates in the background of the user experience, making actions more convenient without adding extra steps. Here’s how to do it.

Image: Shutterstock / Built In
Jeff Link Jeff Link
Updated on March 20, 2025

Monday.com Wants to Be Your Only Open Tab at Work

With its new app-builder feature, Monday.com is vying for an exclusive spot in the digital workspace.

Monday.com Wants to Be Your Only Open Tab at Work
Stephen Gossett Stephen Gossett
Updated on March 20, 2025

Tim Kendall Helped Architect Addictive Social Loops. Here’s His Advice for Getting Unstuck.

Instagram’s “You’re All Caught Up” is a step in the right direction. But users are still mostly left to their own devices.

Tim Kendall Helped Architect Addictive Social Loops. Here’s His Advice for Getting Unstuck.
Jeff Link Jeff Link
Updated on March 20, 2025

How Human Can You Make a Chatbot? You’d Be Surprised.

Meet the five-time winner of the Loebner Prize Turing Test — an annual search for the world’s most human-like chatbot.

How Human Can You Make a Chatbot? You’d Be Surprised.
Nick Babich Nick Babich
Updated on March 20, 2025

4 Key UX Research Techniques

Good research forms the backbone of the UX design process. Here are four essential techniques that will get you inside the user’s head.

4 Key UX Research Techniques
Olivia McClure Olivia McClure
Updated on March 20, 2025

People First: How Balance, Connection and Growth Power ‘The Wipfli Way’

Three team members describe how the financial consulting firm’s people-first culture empowers employees to take the lead in their professional and personal lives.

Members of the Wipfli team assemble for an outdoor racing event. They wear matching blue shirts and participation numbers.
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Jeff Link Jeff Link
Updated on March 20, 2025

Gamification Is Over. Long Live Game Thinking.

Amy Jo Kim, who worked on Rock Band and The Sims, thinks gamification often misses the point. But designers can still learn from games.

Gamification Is Over. Long Live Game Thinking.
Nona Tepper Nona Tepper
Updated on March 20, 2025

Help! My Company Won’t Hire a Tech Ethicist.

As COVID-19 fuels debates about privacy and other values, a Spotify designer has developed a framework teams can use to design ethically.

Help! My Company Won’t Hire a Tech Ethicist.

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