Product Management Articles

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Jeff Link Jeff Link
Updated on April 20, 2024

UX Accessibility Principles Should Shape Every Design

Planning ahead can save you lots of headaches.

Philipp Wolf Philipp Wolf
Updated on April 20, 2024

Do Surveys Really Help Prevent Churn?

Yes, but only if you leverage them correctly. Here’s how to make sure you do.

Joe Procopio Joe Procopio
Updated on April 20, 2024

Want More Customers? Put Them at the Center of Your Product Build.

Maximize customer buy-in by putting yourself in their shoes. Here’s how writing your functional documentation can help you do it.

Mike Redd Mike Redd
Updated on April 20, 2024

How to Use Customer Success Input for Product Roadmapping

Fostering open collaboration between teams leads to stronger customer adoption. Here's how.

Joe Procopio Joe Procopio
Updated on April 20, 2024

Drive Customer Success With Every New Product Update

Here’s how to build customer success into release management.

Image: Shutterstock / Built In
Margaret Stewart Margaret Stewart
Updated on April 20, 2024

Problems vs. Dilemmas: The Complex Trade-Offs Produced by Social Settings

As technologists at the helm of powerful communication tools like Facebook, it’s our responsibility to navigate dilemmas to create the most responsible outcomes possible, especially for at-risk communities.

David Wang David Wang
Updated on April 18, 2024

Why the Berkshire Hathaway Site Is a Master Class in Human-Centered Design

As a product designer, it’s easy to get distracted by personal bias, stakeholder input and “trendy” ideas. The Berkshire Hathaway site focuses on the user first.

Adam Thomas Adam Thomas
Updated on April 17, 2024

Avoid the 5 Deadly Sins of Product Strategy

When a strategy stops working or gets ignored by most of a company, you’re likely dealing with one of five common problems — the deadly sins. Our expert explains how to conquer them.

Image: Shutterstock / Built In
Adam Thomas Adam Thomas
Updated on April 15, 2024

Accuracy vs. Precision: What’s the Difference?

Accuracy and precision may seem like the same thing, but understanding the distinction between them will let you level up your product management skills.

Image: Shutterstock / Built In
Jeff Link Jeff Link
Updated on April 15, 2024

7 Tips for Writing Great Product Requirements Documents

It’s your shot at selling stakeholders on your vision. Don’t waste it.

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