Using a method I call RAFT + NUDGE, you can ensure your customers never feel like you’ve forgotten them.
More than just a chatbot, conversational AI can help nurture and grow customer relationships.
Ask what they do. Then focus on saving them time.
Annual churn rate, customer journey map, net rention rate — and more.
After the tumult of 2020, companies must stabilize their relationships, jumpstart paused initiatives and cultivate their brand identities.
Paradigm shifts only seem like they come out of nowhere. Innovators see the signs, however faint, that something big is coming.
Virtual practice can lead to reduced training times, better knowledge retention and an overall improvement in job performance.
What you need to know about this segment of the low-code revolution.
An exodus from Silicon Valley and an even bigger ongoing commitment to remote work are just two of the trends we’re forecasting for 2021.
In February of 2020, we sold StubHub for $4 billion. In March, the entertainment industry crashed. Surviving wasn’t easy.
Stephanie Bannos
