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Taylor Rose Taylor Rose
Updated on April 29, 2025

How These 2 Customer Success Teams Use Data to Keep Their Customers Happy

An inside look at two customer success teams and how they found the best data pipelines. 

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Olivia McClure Olivia McClure
Updated on April 29, 2025

7 Customer Success Pros Share the Key Metrics They Use to Unlock Customer Satisfaction

From regular check-ins to product adoption scores, these are the metrics seven customer success professionals have found the most effective for engaging customers — and mitigating churn.

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Olivia McClure Olivia McClure
Updated on April 29, 2025

How These Customer Success Teams Lean on Traditional and ‘Out-of-the-Box’ Metrics

Customer success professionals from Hi Marley and Smartcat share the key metrics they prioritize to maintain healthy client relationships.

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Olivia McClure Olivia McClure
Updated on April 29, 2025

The Metrics These Customer Success Managers Track to Keep a Pulse on Customer Relationships

CSMs from Regal.ai, EliseAI, Templafy and Yieldmo share the metrics they prioritize to gauge customer satisfaction and reengage at-risk clients.

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Abel Rodriguez Abel Rodriguez
Updated on April 28, 2025

7 Blockchain Companies in London to Know

These blockchain companies provide investing platforms, development services, payment infrastructure and more.

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Abel Rodriguez Abel Rodriguez
Updated on April 28, 2025

Benevity Appoints Chief Artificial Intelligence Officer

The new executive will oversee strategic AI deployment for the company’s platform.

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Patrick Gruhn Patrick Gruhn
Updated on April 28, 2025

Is Crypto Finally Headed in the Right Direction?

Cryptocurrency ownership is on the rise, but is this new trend sustainable? Our expert examines what crypto’s new season means for its future. 

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Ashley Brownridge Ashley Brownridge
Updated on April 28, 2025

Perfios Acquires IHX to Streamline Health Insurance Claims Processes

The company plans to leverage IHX’s expansive reach to broaden its SaaS services for enterprises across India.

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Abel Rodriguez Abel Rodriguez
Updated on April 28, 2025

11 Advertising Companies in the UK to Know

These companies showcase the wide range of available marketing and advertising careers.

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Ashley Brownridge Ashley Brownridge
Updated on April 28, 2025

Payments Company Thunes Raises $150M to Fuel U.S. Expansion

The company operates a global direct payments network that spans more than 130 countries and currencies.

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