Top Tech Jobs & Startup Jobs in Wilmington, NC

Own the technical design and delivery of multi-component AI systems, including LLM-backed features, agent tool orchestration, evaluation frameworks, data pipelines, and model harnesses. Build reliable APIs, SDKs, and feedback loops; optimize latency and cost; assess external models and datasets; and support production systems through on-call rotation. Mentor engineers and collaborate across search, location intelligence, and platform teams.

Lead the architecture, development, and optimization of Snowflake and enterprise data platforms. Design scalable ETL/ELT pipelines, dimensional data models, and medallion architectures while establishing engineering standards for testing, deployment, monitoring, security, and data quality. Partner with stakeholders on technical roadmaps, mentor engineers and analysts, conduct design and code reviews, modernize legacy pipelines, and deliver reliable, reusable data solutions.

Leads Hagerty’s Private Client experience standards across insurance, claims, brokers, events, underwriting, marketing, auctions, and trusted advisors. Defines service protocols, SLAs, communication playbooks, training curricula, escalation processes, segmentation models, member journeys, and multi-year improvement roadmaps. The role integrates Hagerty’s broader ecosystem into a differentiated high-net-worth client experience while influencing cross-functional teams without direct authority.

Lead and manage software implementation projects for hospital pharmacy customers. Serve as primary customer contact, schedule deployments, configure software, run training (remote and onsite), coordinate with internal teams and wholesalers, maintain project documentation, and travel extensively to support hardware/software rollouts.

Leads Workday Financial Spend implementations by conducting requirements and design sessions, configuring solutions, guiding consultants, mentoring junior team members, managing client relationships, and supporting internal initiatives. Requires at least three years of Workday Financial Spend configuration experience, implementation or project experience, strong Excel skills, communication abilities, and the capacity to manage multiple priorities.

Own and evolve the company-wide SRE strategy, reliability standards, observability practices, incident management, service ownership, SLOs, and on-call operations. Lead cross-functional reliability initiatives, establish dashboards, alerts, runbooks, and escalation paths, improve production readiness and incident response, and operate large-scale distributed systems across AWS and Kubernetes. Participate in a 24/7 on-call rotation and help shape the SRE function.

Leads an independent quality and research-partnership function supporting crowd-based AI training data operations. Oversees onsite Site Program Leads, maintains separation from delivery teams, partners directly with research stakeholders, translates research needs into crowd data projects, and supports project stand-up. Owns capacity planning, utilization, governance, talent pipelines, escalation protocols, and client engagement while serving as a senior individual contributor.

Manage assigned client accounts for CBIZ’s HCM software services. Provide UKG product support, troubleshoot system issues, conduct audits, maintain data integrity, lead client meetings, and recommend process improvements. Build trusted client relationships, resolve cases, coordinate with internal teams, and ensure timely, high-quality service delivery across payroll, HR, timekeeping, and workforce management solutions.

Lead the enterprise vulnerability management and continuous threat exposure program across cloud, on-premises, endpoint, application, and product environments. Oversee scanning, vulnerability triage, risk prioritization, remediation tracking, SLA management, automation, executive reporting, compliance metrics, and incident-related exposure analysis. Partner with engineering and IT operations teams to reduce security risk and improve vulnerability management processes.

Supports payment operations across processors and regions, including chargeback and PayPal disputes, payment inquiries, authorization and decline analysis, data normalization, processing-cost review, invoice validation, and reconciliation. The role investigates anomalies, coordinates with sellers and internal teams, maintains documentation, and produces recurring operational analysis. Weekend coverage is required, with two weekdays off.