Bluesight combines healthcare expertise with AI-powered technology to help manage cost, compliance, and operations.
The Role
Lead and manage software implementation projects for hospital pharmacy customers. Serve as primary customer contact, schedule deployments, configure software, run training (remote and onsite), coordinate with internal teams and wholesalers, maintain project documentation, and travel extensively to support hardware/software rollouts.
Summary Generated by Built In
At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions.
Bluesight is seeking a passionate Implementation Specialist to ensure our clients have the best possible implementation experience. They are the public face of Bluesight to the customers and are responsible for forming relationships with clinicians and end users of Bluesight's products. This position is a key member of the implementation team and is responsible for scheduling deployments, hosting kick-off & follow-up calls, and facilitating remote and in-person onsite training for end users.
The ideal candidate is highly attentive to detail, loves to talk to people of different backgrounds, and can operate in an environment that is often ambiguous and requires creativity to resolve issues.
Representative Duties and Responsibilities:
- Manage all aspects of the implementation projects; including the project kick-off, software configuration, go-live and training while maintaining project timelines.
- Act as the main point of contact for customers before they go live and own all communications with the customer including weekly check-in meetings via Zoom, ad hoc meetings, emails, etc.
- Manage multiple implementation projects, with various priorities and deadlines at once for different customers.
- Work as a consultative partner with your customers to ensure engagement and provide guidance on best practices based on their workflows and internal processes.
- Act as a liaison between the customer, the wholesalers and our internal Clinical, Product and Dev teams to facilitate the technical configuration of the software.
- Maintain up-to-date project plans, tickets and other project documentation to ensure project timelines are on track and visible to leadership.
- Travel to customer sites to assist with the roll out of new KitCheck hardware and software, meet with key stakeholders and overall be a professional face for the company in the presence of customers.
Qualifications and skills:
- Bachelor’s degree or equivalent work experience
- Preferred 1+ years of professional work experience
- Preferred 1-2 years of project management and/or client-facing experience
- Experience in the healthcare industry is preferred
- Ability to adapt to change, think quickly, and work independently
- Team-player attitude and a willingness to get things done
- High attention to detail
- Ability to build trusting, communicative and results-oriented relationships with customers
- Excellent verbal and written communication skills and interpersonal skills
- Excel and SQL skills a plus
- Previous experience with EMRs/ADCs e.g EPIC and Cerner or Omnicell and Pyxis software a plus
- Willingness and ability to travel within the US for up to 75%
This position is open to applicants in the continental United States.
Why Bluesight?
Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!
-Competitive salary
-Time off when you need it – unlimited vacation days!
-Generous insurance coverage
-401k program with a company match
-Fun, collaborative culture!
EOE AA M/F/VET/Disability
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
Skills Required
- Bachelor's degree or equivalent work experience
- 1+ years of professional work experience
- 1-2 years of project management and/or client-facing experience
- Experience in the healthcare industry
- Ability to adapt to change and work independently
- Team-player attitude and willingness to get things done
- High attention to detail
- Excellent verbal and written communication and interpersonal skills
- Excel skills
- SQL skills
- Previous experience with EMRs/ADCs (e.g., Epic, Cerner, Omnicell, Pyxis)
- Willingness and ability to travel within the US up to 75%
Bluesight Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bluesight and has not been reviewed or approved by Bluesight.
-
Leave & Time Off Breadth — Time off options include unlimited vacation alongside paid parental, sick, and holiday time. Feedback suggests these policies meaningfully support work–life balance in a fully remote environment.
-
Healthcare Strength — Core coverage spans comprehensive medical, dental, and vision insurance, with short‑ and long‑term disability and life insurance included. Feedback suggests this breadth is a strong pillar of the overall package.
-
Wellbeing & Lifestyle Benefits — Wellbeing resources include a monthly wellness stipend and a home‑office stipend, plus connection opportunities through local meetups and company retreats. These extras are often highlighted as valuable additions to total rewards.
Bluesight Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Bluesight enables hospital operations with intelligence that simplifies inventory management, procurement, and compliance. Through its suite of industry-leading, AI-powered solutions, Bluesight ensures that health systems protect every patient and optimize every dollar. Over 3,000 United States and Canadian hospitals rely on Bluesight every day. For more information, please visit bluesight.com. Bluesight's solutions include: KitCheck (inventory management), CostCheck (purchasing optimization), ControlCheck (diversion monitoring), ShortageCheck (shortage prediction and planning) 340BCheck (program compliance), PrivacyPro (patient privacy monitoring).
.jpg){kind=logo}
