Top Tech Jobs & Startup Jobs in Wilmington, NC

Supports integrated marketing accounts by coordinating client communication, project timelines, budgets, approvals, deliverables, influencer programs, events, website initiatives, and cross-functional teams. The role involves preparing meetings, tracking projects, researching audiences and partners, supporting events, reviewing work, assisting with reporting, identifying risks, and contributing strategic and creative ideas across marketing channels.

Identify and qualify prospects, generate outbound opportunities, set appointments, manage leads, and build qualified pipeline across US and EMEA markets. Use CRM, LinkedIn Sales Navigator, sales engagement platforms, and AI tools to scale personalized outreach. Collaborate with marketing and field sales, track quota attainment, research market trends, and support sales targets.

Develop and execute pharmacy supply chain pricing strategies across retail, mail, specialty, rebate, and manufacturer channels. Analyze reimbursement, pricing benchmarks, market opportunities, and ROI while supporting partner negotiations and sales growth. Manage supply chain relationships, present pricing proposals, create enablement materials, deliver training, and collaborate with Sales, Customer Success, Analytics, Product, Marketing, and Partnerships. Build reporting and analytical tools with data teams to improve pricing decisions and partner value demonstration.

Designs cloud and enterprise IT solutions for prospective customers, conducts product demonstrations, develops technical proposals and statements of work, creates quotes, advises customers during sales, and supports transition into onboarding. The role requires strong cloud, networking, communication, presentation, and customer engagement skills, with experience across Microsoft 365, Azure, Google Cloud, and AWS.

Leads Socure’s Workforce go-to-market strategy, sales growth, and commercial execution across HR technology, staffing, screening, payroll, HRIS, and enterprise hiring markets. Builds and mentors a sales team, drives pipeline, forecasting, negotiations, bookings, and revenue attainment, and develops executive relationships with HR and talent leaders. Partners with Product, Marketing, and Account Management on workforce-specific solutions, product-market fit, customer value realization, and industry thought leadership.

Performs daily EBT settlement and reconciliation activities, including bank reconciliations, ACH and wire verification, funding validation, exception research, and financial balancing. Matches transactions across reports, ACH files, and bank statements; investigates out-of-balance conditions; analyzes large transaction datasets; and identifies trends and root causes. Requires accounting knowledge, payment processing or banking experience, advanced Excel skills, accuracy, deadline management, and careful handling of sensitive financial information.

Provides customer service through inbound calls, resolves inquiries and complaints, and maintains accurate records through data entry and system updates. The role also involves document and transaction indexing, quality control, compliance adherence, productivity metrics, and high-volume processing. Candidates need strong computer and multitasking skills, accurate typing, attention to detail, reliable attendance, and the ability to pass background and drug screenings.

Manages complex payment reconciliations, chargebacks, reversals, ACH and Check 21 returns, settlement adjustments, and escalated client or banking issues. Ensures regulatory and policy compliance, identifies failed-payment trends, improves payment workflows, and supports operational efficiency. Mentors less experienced team members, contributes to cross-functional initiatives, and uses reporting tools and sound judgment to resolve high-impact payment problems.

Manages relationships with key biotech and healthcare accounts as the primary customer contact before, during, and after testing. Provides product and service support, coordinates information collection, monitors ordering patterns, resolves operational issues, documents feedback, and collaborates cross-functionally on tailored solutions and process improvements. The role supports customer and patient satisfaction, coordinates internal projects, maintains stakeholder communication, and requires travel up to 60% within the assigned territory and to company meetings.

Lead design and operation of scalable AWS/GCP cloud infrastructure. Build and operate Kubernetes (EKS), Docker, Terraform/Terragrunt, Helm and GitOps workflows. Improve CI/CD with GitHub Actions and ArgoCD, implement monitoring and observability, strengthen security, disaster recovery, and developer self-service automation to improve platform reliability and productivity.

Provide tier 1 B2B SaaS support through phone, email, chat, and ticketing systems. Troubleshoot and resolve customer issues, evaluate and escalate product bugs, contribute to knowledge-base content, improve support processes, and collaborate cross-functionally while delivering timely, empathetic assistance.