Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage end-to-end SaaS client implementations, including requirements gathering, platform configuration, training, testing, project timelines, risk mitigation, documentation, and launch readiness. Serve as the primary client contact, troubleshoot issues, coordinate internal teams, track implementation metrics, and transition clients to Customer Success. Support product adoption through demonstrations, admin training, trusted guidance, and process improvements.

Conduct open-ended AI research focused on end-to-end training workflows using LanceDB. Design replicable experiments and benchmarks, demonstrate workflows across AI domains, develop content, publish research and models, and collaborate with engineering and product teams. The role requires deep learning expertise, experience training state-of-the-art models, open-source software development, strong prioritization, product awareness, and staying current with AI research.

Build and own Popmenu’s go-to-market systems across Sales, Marketing, and CX. Responsibilities include CRM architecture, account targeting, enrichment, scoring, AI-powered outbound workflows, routing, attribution, sales productivity automation, onboarding and support workflows, account health scoring, and cross-functional handoffs. The role owns system integrations, data quality, monitoring, AI guardrails, roadmap prioritization, and impact measurement.

Leads regional branch administrative support staff, overseeing performance, compensation, capacity planning, hiring, coaching, training, and career development. Partners with advisors, service teams, operations, and business leaders to improve support quality, resolve complex issues, and expand employee-affiliated branches. Drives continuous improvement and contributes to administrative program strategy and implementation.

Manage the product development pipeline from concept through production handoff, coordinating timelines, regulatory checkpoints, testing, packaging, vendors, budgets, and cross-functional stakeholders. Lead Product Council meetings, resolve risks and dependencies, maintain launch status reporting, support go-to-market alignment, and improve product launch processes for OTC sunscreen products.

Lead administration of enterprise Appian environments supporting multiple applications and business teams. Manage platform security, users, integrations, monitoring, upgrades, deployments, ALM, release management, performance, and operational governance. Troubleshoot complex platform and infrastructure issues, support CI/CD automation, audits, vulnerability remediation, and ATO activities. Collaborate with development teams, maintain technical documentation, and mentor Appian administrators and developers.

Lead strategy and operations for Stripe Infrastructure by shaping strategic vision, operating plans, capacity investments, efficiency initiatives, financial analyses, and cross-functional programs. Build models and dashboards using infrastructure performance and cost metrics, translate trends into actionable requirements, facilitate planning and governance forums, and establish processes that improve scalability, reliability, and resource optimization. Partner closely with engineering leadership and the Office of the CPTO while influencing teams across product, finance, data, and go-to-market functions.

Leads revenue accounting, revenue recognition, billing, collections, and quote-to-cash operations for a SaaS company. Oversees ASC 606 compliance, complex contract assessments, SOX controls, audits, revenue close, reporting, transaction data integrity, and process automation. Partners with Sales, Legal, FP&A, Product, Engineering, and Deployment teams while managing and developing a high-performing revenue and billing organization.

Supports the Microsoft Dynamics 365 environment by troubleshooting user issues, managing access and configuration requests, monitoring Power Automate flows, resolving data and integration problems, documenting business processes, and assisting with testing, UAT, rollouts, and solution documentation.

Own the functional architecture, configuration, deployment, and ongoing development of Microsoft Dynamics 365 Customer Service, Sales Hub, and Customer Insights - Journeys. Translate business needs into scalable solutions, manage Dataverse security and Power Automate workflows, lead discovery and UAT, provide training and post-launch support, and document platform decisions. The role partners with technical and business stakeholders in a fully remote environment.

Leads Managed Services commercial operations by coordinating SOWs, PCRs, amendments, renewals, and related documentation. Ensures commercial materials are complete, consistent, version-controlled, and ready for review or downstream processing. Tracks intake, ownership, dependencies, aging, corrections, and approvals across Sales, Legal, Finance, Operations, and Delivery. Develops templates, checklists, workflows, reporting, and automation opportunities to improve quality, cycle time, handoffs, and operational visibility.