Dynamics Junior Architect

Abound Health is seeking a Dynamics Junior Architect to join our Technology team in a fully remote role. In this role, you will support the day-to-day operation of Abound Health’s Microsoft Dynamics 365 environment and help develop expertise in how business processes and connected systems operate across the platform. You’ll serve as a first point of contact for Dynamics users while growing your skills in troubleshooting, integrations, configuration, and solution design.

• Provide first-line support for Dynamics users by troubleshooting, resolving, and escalating issues.
• Manage routine platform requests, including user access, security roles, forms, views, and data corrections.
• Monitor Power Automate flows and investigate system failures.
• Troubleshoot data and integration issues across Dynamics and connected systems.
• Document core business processes and identify opportunities for improvement.
• Support configuration, testing, UAT, and system rollouts under guidance.
• Maintain solution documentation and change logs.

• Strong willingness to learn and systematically understand business systems and processes.
• Analytical and detail-oriented with strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to support non-technical users.
• Comfortable working with data in tables, spreadsheets, and business applications.
• Ability to manage multiple requests, priorities, and stakeholder needs in a fast-paced environment.
• Experience with scripting/programming (Python, JavaScript, or C#), SQL, or data analysis preferred.
• Experience with Microsoft Power Platform, Dynamics 365, or other CRM/business applications preferred.
• Familiarity with Power Automate, model-driven Power Apps, Dataverse, or Dynamics 365 preferred.
• PL-900 certification or willingness to obtain it within the first 12 weeks preferred.
• Experience in healthcare, human services, or another regulated environment preferred.
• Knowledge of process documentation, business analysis, APIs, data pipelines, or ETL concepts preferred.

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment.

For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

This position is not available to candidates residing in California.