Top Tech Jobs & Startup Jobs in Wilmington, NC

Supports employees with everyday technology needs, including laptop, account, and application setup and maintenance. Assists with support requests, troubleshoots common technical issues, contributes to IT documentation and projects, and collaborates across the organization. The intern gains hands-on exposure to IAM, MDM, project management solutions, troubleshooting, and security practices while working hybrid in Midtown Manhattan.

Own end-to-end strategy, roadmap, delivery, adoption, safety, and commercial readiness for AI-native cybersecurity products. Conduct customer and partner discovery, lead 0-to-1 launches, define experimentation and evaluation frameworks, and collaborate with engineering, design, sales, finance, and executives. The role requires hands-on LLM product expertise, strong judgment in ambiguous environments, and a focus on trusted AI experiences for security professionals and MSP/MSSP partners.

Build and maintain automated ETL/ELT data pipelines, improve data quality and monitoring, optimize Postgres and BigQuery schemas and queries, develop internal tooling, support data governance (HIPAA), participate in on-call rotation, and collaborate across engineering teams to scale data systems.

Conduct outbound prospecting through calls, emails, and social media; research target accounts; qualify leads; schedule meetings for Account Executives; maintain CRM records; nurture prospects; collaborate with marketing; and report outreach progress against targets.

Develop and maintain complex AEM Forms XDP templates for print, web, and correspondence channels. Build dynamic layouts, integrate XML/XSD, FDM, and JSON data, and perform hands-on Java full-stack development. Support a large migration effort through batch monitoring, pager support, documentation, standards revision, and team coaching.

Own and build Polymarket’s escalations and formal complaints program, including intake, classification, workflows, resolution timelines, regulatory reporting, and audit-ready documentation. Handle sensitive customer cases, coordinate with Legal, Compliance, Trust and Safety, Product, Engineering, and Policy, analyze complaint trends, drive root-cause fixes, and train agents and AI systems on escalation procedures.

Own the technical aspects of enterprise airline deals from qualification through deployment and expansion. Design integration and cloud architectures, lead demos and proofs of concept, respond to RFPs and security questionnaires, review technical contracts, and ensure customer commitments align with engineering capabilities. Build reusable technical assets, support adoption, and communicate customer requirements to product and engineering teams.

Lead post-sale customer success for Zafran’s cybersecurity platform, including onboarding, platform adoption, recurring check-ins, quarterly reviews, workshops, troubleshooting, and cross-functional issue resolution. Build trusted customer relationships, identify risks, translate technical problems into actionable plans, advocate for customer needs, and support training, documentation, and customer advocacy.

Designs scalable systems, leads end-to-end technical execution, drives cross-team initiatives, and contributes hands-on production code. The role maintains engineering standards across architecture, testing, CI/CD, observability, and DevOps; leads incident response and root-cause analysis; mentors engineers; troubleshoots production issues; and aligns technical delivery with product priorities.

Develops, updates, and maintains training materials for employees and customers, including guides, eLearning modules, videos, job aids, and presentations. Transforms complex information into engaging, accessible content, ensures accuracy and consistency, collaborates with subject matter experts, manages content repositories and version control, and uses feedback and analytics to improve learner engagement. Tracks development milestones and updates materials to reflect current practices and technologies.