Top Tech Jobs & Startup Jobs in Wilmington, NC

Design, develop, and maintain Customer Data Platform solutions and data pipelines to create unified customer profiles, manage identity resolution, enable audience segmentation and activation, ensure data quality and governance, and support integrations with marketing, CRM, and cloud data systems.

Build and manage enterprise sales for AI solutions serving higher education institutions. Own pipeline development, qualify opportunities, navigate 6–9 month multi-stakeholder sales cycles, close contracts, and create ROI-driven business cases tied to enrollment and conversion outcomes. This senior individual contributor role requires proactive execution in a scaling startup, higher education market understanding, customer travel, and U.S. residency.

Lead and scale a payer-focused customer success organization for an AI healthcare platform. Build teams, processes, KPIs, onboarding playbooks, and executive customer relationships while driving retention, expansion, adoption, and measurable payer outcomes. Partner cross-functionally with Product, Engineering, Clinical, Sales, and Talent Acquisition; manage escalations; translate payer feedback into product strategy; and support health plan initiatives involving utilization management, care management, quality, claims, compliance, and value-based care.

Staff Accountant responsible for month-end close, journal entries, balance sheet reconciliations, fixed asset accounting, accounts payable, audit support, financial reporting, and process improvements. The role requires collaboration across departments, strong Excel skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Responsible for multi-jurisdictional sales and use tax compliance, including return preparation and review, reconciliations, exemption certificate administration, tax research, audit and notice support, and advisory guidance. The role researches taxability, identifies risk and refund opportunities, supports tax systems and process improvements, oversees vendors, and advises cross-functional business partners on accurate transaction coding, reporting, and compliance.

Own the SaaS renewal process for an assigned customer portfolio, managing relationships, leading negotiations, identifying upsell opportunities, forecasting accurately, and meeting renewal quotas. Partner with Account Management and Customer Success, improve renewal processes, use AI and automation to streamline workflows, and ensure strong customer experiences and operational execution throughout the renewal lifecycle.

Advise Global 1000 senior executives on technology strategy, innovation, digital transformation, product growth, and market expansion. Manage 12–15 executive client relationships, develop customized engagement and value plans, facilitate board and leadership sessions, and provide actionable business and technical guidance. Support the full client lifecycle, including onboarding, delivery, retention, renewals, and sales growth. Apply executive-level experience in technology commercialization, P&L management, innovation leadership, and strategic planning.

Own strategy and revenue for 5–7 strategic utility accounts, originating and closing complex enterprise software deals. Lead discovery, solution shaping, business-case development, procurement, negotiation, contracting, and expansion. Coordinate cross-functional pursuit teams, manage executive and technical stakeholders, maintain forecasts and pipeline discipline, and translate market feedback into product and go-to-market strategy. The role requires deep enterprise sales expertise, utility or regulated-industry familiarity, and the ability to sell technically complex AI and data platforms.

Provide empathetic, accurate customer support through email and phone, educate customers about life insurance and Ladder, resolve issues from start to finish, and represent customer needs to internal stakeholders. Collaborate with underwriting and business partners to fulfill application requirements, identify process improvements, and help enhance the customer journey.

Administer identity, Google Workspace, email security, endpoint management, networking, SaaS applications, and cloud IAM for a distributed organization. Serve as the US escalation point for IT Support, manage onboarding and offboarding, conduct access audits, support acquisitions and platform consolidations, automate recurring tasks with scripts and APIs, coordinate security-provider activities, and maintain infrastructure documentation and runbooks. The role owns the New York office network and infrastructure projects end to end.