Top Tech Jobs & Startup Jobs in Wilmington, NC

Owns end-to-end US and Canadian payroll operations, including biweekly processing, tax compliance, year-end W-2 and Canadian reporting, benefits and retirement deductions, reconciliations, journal entries, audits, and vendor coordination. The role serves as the payroll subject-matter expert, maintains controls and confidentiality, supports payroll and HRIS implementations, improves processes and integrations, and resolves employee and stakeholder inquiries.

Leads Nooks’ software engineering organization, technical vision, AI strategy, government contract delivery, internal platform, architecture, and technology investment. Builds and scales the engineering team, establishes outcome-based operating practices, oversees delivery economics and customer relationships, drives AI adoption and governance, and supports federal software pursuits. Partners with executive leadership, Growth, Operations, IT/Cyber, Product, and Finance while representing engineering to government customers.

Manages and services commercial and real estate loans, evaluates credit structure and profitability, protects the bank’s interests, and manages customer relationships. Develops new commercial business, expands loan portfolios, cross-sells banking products, supports loan processing and closing, and provides guidance on customers’ banking needs. Represents the bank in professional and social settings while maintaining strong customer service, communication, and portfolio management standards.

Maintains lease accounting schedules under ASC 842, prepares analyses and journal entries, reconciles balance sheet accounts, investigates variances, supports audits and SOX compliance, and evaluates changes to accounting and reporting standards. The role also completes special projects and requires collaboration across lease-accounting stakeholders, systems, processes, and internal controls.

Own B2B technology-services business development, including outbound prospecting, lead qualification, discovery calls, consultative selling, proposal coordination, negotiations, and deal progression. Build and manage qualified sales pipelines, present software development capabilities, maintain CRM records, forecast opportunities, research markets and competitors, and identify upselling and referral opportunities. Collaborate with technical, engineering, and delivery teams to create commercially viable proposals and achieve lead, client, and revenue targets.

Owns the digital storefront and commerce journey across merchandising, application, checkout, and post-purchase experiences. Develops product strategy and roadmaps, defines requirements and acceptance criteria, leads cross-functional initiatives, analyzes funnel and conversion data, and iterates on customer experiences. The role focuses on agentic commerce, AI chatbot workflows, consumer trust products, B2B2C commerce, fintech payment flows, and risk-aware product innovation.

Advises online students on tuition payment plans, financial aid options, and application procedures. Collects and verifies documentation, maintains accurate student records, and ensures compliance with federal and university policies. Collaborates with internal departments, counsels students regarding balances and financing solutions, responds to inquiries, and supports registration and retention initiatives. The role requires strong communication, problem-solving, attention to detail, computer skills, and availability for evening or weekend schedules.

Manage global payroll across company entities and Employer of Record platforms, ensuring accurate, timely, and compliant payroll processing. Administer compensation, benefits, retirement plans, audits, statutory filings, vendor relationships, and payroll controls across multiple jurisdictions. Partner with HR, Finance, and Legal on notices, audits, and regulatory requirements while improving payroll processes and automation. Provide employee support, resolve discrepancies, maintain documentation, and communicate payroll matters across teams and time zones.

Leads global Customer Success for enterprise cybersecurity SaaS customers, owning onboarding, adoption, retention, renewals, expansion, advocacy, and customer satisfaction. Develops scalable CS strategies, support processes, KPIs, AI-driven workflows, adoption programs, and executive engagement frameworks. Partners with Sales, Product, Engineering, Finance, and Marketing while managing teams across the US and India. Drives GRR, NRR, product adoption, customer value realization, and referenceability.

Leads a global portfolio of complex customer implementations and Professional Services engagements while managing and coaching Project Managers. Establishes PMO standards, governance, risk management, reporting, financial controls, and delivery methodologies. Partners with executives, customers, Sales, Customer Success, and technical teams to improve project outcomes, utilization, forecast accuracy, time-to-value, and customer satisfaction across North America, EMEA, and APAC.