Top Tech Jobs & Startup Jobs in Wilmington, NC

Supervises site visit review staff and daily screening operations, including workflow allocation, productivity and quality monitoring, scheduling, documentation, training, evaluations, onboarding, and time-sheet approvals. Coordinates project activities with clients and internal teams, interprets regulations, tracks budgets and invoicing, analyzes compliance data, prepares reports, and escalates operational issues. The role also supports hiring, special projects, QA, and training initiatives.

Leads education consulting projects for state agencies and school districts, serving as project manager and subject matter expert. Develops growth strategies, identifies sales opportunities, manages budgets and staffing, facilitates stakeholder discussions, prepares proposals and deliverables, and supervises staff. Provides expertise in special education, curriculum, professional development, compliance, and operational improvement. The remote role requires 20–30% travel to client sites, conferences, and company meetings.

Own the strategy, roadmap, adoption, retention, and revenue for Tempo Workforce Intelligence, an AI-powered enterprise product. Lead customer discovery, experimentation, attribution and reporting, agent governance, benchmarking, integrations, instrumentation, and commercial planning. Partner with engineering, design, sales, marketing, customer success, finance, and executives to turn ambiguous customer problems into validated product decisions and measurable business outcomes.

Develop software in Go and Python, review code, write design documents, and build reliable shared platforms and services for critical government systems. The role requires independent project ownership, strong engineering practices, and the ability to ramp quickly in complex environments. Work is remote-first but must be performed within the United States or its territories.

Build and deploy AI-enabled automation solutions across enterprise systems. Partner with Business Applications, Data & Analytics, and IT teams to analyze processes, identify automation opportunities, integrate platforms, test and monitor solutions, document implementations, and train process owners. The role requires hands-on coding, AI workflow experience, enterprise integrations, scripting, SQL, structured data knowledge, production support, and strong communication with technical and non-technical stakeholders.

Conduct KYC reviews, restricted-party screening, export-control and sanctions compliance reviews, sales opportunity assessments, and end-user due diligence. Maintain compliance records, databases, reports, dashboards, and authorization tracking. Review transactions under EAR and ITAR requirements, identify risks, resolve screening matches, support audits and training, and collaborate with Legal, Sales Operations, Finance, Procurement, and other teams while escalating higher-risk matters.

Leads and coaches a team of Business Development Representatives to achieve outbound activity, meeting, proposal, and pipeline goals. Responsibilities include performance management, call coaching, conversion optimization, CRM discipline, dashboard monitoring, lead routing, SLA adherence, and cross-functional alignment with Account Executives and leadership. The role emphasizes developing BDR talent, improving sales processes, maintaining operational accountability, and driving consistent revenue-generating performance.

Lead product-led sales for Clarivate's research and analytics portfolio to US academic institutions. Drive pipeline, grow deal size, cross-sell, support selective new logo acquisition, collaborate with Account Managers, craft value-based solutions, forecast and report on pipeline, and maintain senior customer relationships to achieve sales targets.

Manage IT changes through assessment, approval, scheduling, implementation, and review. Coordinate CAB meetings, evaluate risk and impact, monitor change execution, maintain ITSM records, analyze KPIs, conduct post-implementation reviews, improve change processes, ensure ITIL and audit compliance, and support emergency changes during major incidents.

Design, develop, and integrate Salesforce solutions (Apex, LWC, Platform Events) for VA call center and case management systems. Implement APIs, event-driven patterns, CI/CD, Data Cloud, and AI/Agentforce features while working in Agile DevSecOps teams to deliver secure, scalable solutions and troubleshoot performance issues.

Lead architecture and implementation of autonomous inbound/outbound AI agents, build scalable LLM ops and signal-intelligence data pipelines, integrate identity resolution and third-party CRM systems, and maintain production-ready, well-documented systems for Series B diligence.

Own end-to-end customer success for enterprise accounts: onboarding, implementation, adoption, expansion, and renewals. Ensure customers realize value quickly, configure product and workflows, monitor usage, mitigate churn, drive expansion, advise on HubSpot/Salesforce and GTM stacks, and surface voice-of-customer to Product and Support.

Sell Needletails solutions to dental offices across the U.S.: develop strategic sales plans, generate demand, build client relationships, coordinate with internal teams, and represent the company at industry events.