Top Tech Jobs & Startup Jobs in Wilmington, NC

Key responsibilities include troubleshooting complex technical issues, mentoring junior team members, streamlining processes, and ensuring quality assurance in IT support.

The Account Manager will manage outbound marketing campaigns for B2B SaaS clients, ensuring client communication, alignment, and generating leads to enhance sales pipelines.

Lead design of AI agent experiences—conversation and voice flows, multi-turn dialogs, escalation and error handling. Create user journeys, information architecture, wireframes, and clickable prototypes. Co-facilitate discovery workshops, ground decisions in user research, contribute to design systems, and ensure scalable, production-ready UX patterns for enterprise AI deployments.

The Engagement Manager will lead client engagement for Endeavor's financing platform, managing implementation and optimizing practices while collaborating with cross-functional teams.

The Partnerships Manager will source and sign capture partners, manage relationships, pitch the company, and ensure smooth onboarding operations.

Provide first-line support for credit union clients using core banking platforms, troubleshoot member data and transaction issues, document tickets, escalate complex problems, assist with installations/updates, maintain documentation, and deliver user training and exceptional client service.

Lead and mentor the platform engineering team to design, build, and maintain scalable infrastructure and tools. Collaborate with product and engineering leadership on technical roadmaps, implement Dev(Sec)Ops best practices (CI/CD, PR reviews, cloud platform management), debug complex issues, and drive hiring and process improvements to support web application infrastructure at scale.

Own mid-market sales in assigned territory: build pipeline, qualify and close new business, manage complex sales cycles, coordinate demos and RFPs, produce forecasts, maintain executive client relationships, document activity in Salesforce, and participate in site visits and trade shows. Overnight travel required.

Manage global revenue accounting and ASC 606 compliance, own month/quarter-end close for revenue accounts, maintain SOX controls, drive ERP revenue design, support audits, M&A diligence, revenue analytics, process improvements, and mentor a small team.

Build and ship production frontend features using modern web technologies (Vue.js/TypeScript). Collaborate with product in a cross-functional squad to iterate UX, deliver secure, stable code, and create reusable, testable components. Operate in an AI-first workflow using agentic tools, participate in Git-based development, and apply basic AWS services to solve business problems.