Top Tech Jobs & Startup Jobs in Wilmington, NC

Conduct U.S. federal tax research, summarize primary and secondary sources, evaluate source accuracy, and assess AI-generated tax analysis. Collaborate with tax lawyers, accountants, developers, and data scientists to improve AI-powered tax research tools. Contribute strategic product thinking, respond to client feedback, troubleshoot issues, and adapt research across tax law areas while leveraging emerging technologies.

Leads and develops a team of Solution Engineers supporting specialty sales. Partners with sales teams to design and present datacenter solutions across data protection, storage, compute, virtualization, and networking. Provides technical escalation support, manages solution scoping and delivery handoffs, builds reference architectures and demos, tracks sales metrics, and collaborates across technical practices on complex infrastructure opportunities.

Provides Tier 1 IT support for internal users through phone, chat, and ticketing channels. Triages, troubleshoots, documents, and resolves hardware, software, administrative, and retail technology issues. Supports desktops, laptops, tablets, payment terminals, proprietary applications, Microsoft and iOS environments, and VIP requests. Escalates complex issues, communicates resolution progress, maintains service records, follows documented procedures, and periodically travels to headquarters or retail locations for training and special projects.

Develops data infrastructure, analytics solutions, prototypes, and enterprise data assets supporting data science and predictive modeling. Collaborates with data scientists, engineers, and business partners to define requirements, build and test solutions, support user acceptance, and deliver rapid data engineering work tracks. Uses SQL, Python, and Spark for agile data analysis and parallel processing. Also contributes to proof-of-concept designs, documentation, process improvement, and team mentoring.

Manage Jerry’s Reddit presence across automotive, financial, and consumer communities. Develop subreddit-specific content, educational guides, memes, and community engagement strategies; handle reputation and crisis management; monitor karma, sentiment, referrals, share of voice, SEO, and LLM citations; and relay customer insights to Product and Content teams. The role requires authentic Reddit fluency, empathy, strategic thinking, and the ability to build trust without overtly promotional messaging.

Own end-to-end data science for growth, product, AI, automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; translate findings into recommendations; influence stakeholders and drive measurable outcomes. The role requires strong SQL or Python skills, independent analytical ability, first-principles problem solving, clear communication, and ownership of ambiguous business challenges.

Create educational, entertaining Reddit content about automotive and financial topics. Write authentic long- and short-form posts, community replies, SEO- and LLM-optimized copy, and engaging narratives that build trust and organic reach. Experiment with hooks, formatting, case studies, and timing while collaborating with Content, SEO, and Product teams. Translate complex insurance, vehicle maintenance, and purchasing topics into clear, useful writing.

Own and scale Bitsight’s SaaS cloud infrastructure, focusing on reliability, security, automation, and cost efficiency. Design complex systems, troubleshoot production issues, validate AI-assisted infrastructure automation, and improve delivery processes. Lead technical discussions, establish infrastructure best practices, mentor engineers, and collaborate across teams. The role requires strong Linux, scripting, containerization, cloud, infrastructure-as-code, networking, and observability expertise, with occasional off-shift production support.

The Director of FP&A leads enterprise financial planning, budgeting, forecasting, modeling, variance analysis, KPI development, and executive decision support. This role partners with senior leadership on strategy, investments, product launches, market expansion, and M&A activity. It oversees multiple FP&A teams, develops financial leaders, establishes planning processes and tools, and presents insights for board-level decisions.

Designs and maintains Cribl data models and security log pipelines, routing and transforming telemetry into enterprise SIEM platforms. Supports SIEM, XDR, vulnerability management, DLP, endpoint security, Linux sensors, system hardening, threat detection, and defensive security architecture. Develops Python and Bash automation, integrations, and security controls while troubleshooting complex data issues. The role is fully remote within the United States, includes occasional South Carolina onsite work, and requires on-call participation.

Manage and develop a team of Customer Success Managers, improve retention and expansion, analyze customer health data, mitigate churn, optimize workflows, and present performance insights to leadership. The role oversees resource allocation, capacity planning, playbooks, training, renewals, upsells, and cross-functional customer success initiatives for high-value accounts.

Build and configure technical solutions for healthcare customers using the Immuware SaaS platform. Lead customer technical sessions, translate healthcare compliance requirements into workflows, scripts, reports, integrations, and platform changes, and document solutions in Notion and Jira. Serve as the technical counterpart to Customer Success, troubleshoot complex issues, identify reusable improvements, and coordinate with product, engineering, and professional services teams while managing multiple customer engagements.

Own strategic relationships with government regulatory boards, state agencies, health departments, and associations. Align SaaS solutions with agency mandates, lead customized training, monitor engagement and compliance outcomes, identify churn risks, resolve complex account issues, and conduct executive business reviews. The role requires extensive B2B SaaS customer success or account management experience, preferably with government, healthcare compliance, licensing, or public-sector accounts.

Lead and supervise dock operations to ensure timely, damage-free shipment movement. Manage staffing, schedules, safety compliance, cost and efficiency improvements, customer interactions, claims, reporting, and administrative duties.