Top Tech Jobs & Startup Jobs in Wilmington, NC

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Leads commercial growth initiatives from concept through traction, including market sizing, business cases, go-to-market strategy, competitive intelligence, and cross-functional execution. Drives executive committee operating rhythms, board preparation, strategic initiative tracking, decision-making, and accountability across Product, Clinical, Marketing, Finance, Sales, and executive stakeholders.

Own product-layer performance for agentic AI systems in healthcare. Design prompting, retrieval, context, memory, tool use, evaluation, escalation, and human-review workflows. Build production-grounded evaluations, diagnose failures, improve accuracy, reliability, latency, cost, and steerability, and approve model changes. Partner with Product and Engineering while maintaining model cards, intended-use guidance, limitations, and failure-mode documentation for safe, transparent deployment.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Sell Wasabi cloud storage to enterprise accounts across the South Central region. Responsibilities include prospecting, converting leads, managing sales pipelines, coordinating partner-led account strategies, closing new business, expanding existing accounts, and developing long-term customer relationships. The role requires B2B or channel technology sales experience, complex sales-cycle expertise, CRM proficiency, strong communication, and a results-oriented approach.

Leads a data science team focused on customer intelligence and personalization across digital products, apps, newsletters, and marketing channels. Develops lifetime value, segmentation, retention, recommendation, attribution, forecasting, and engagement models. Owns product funnel analytics and experimentation, including A/B testing and causal inference. Partners with Product, Marketing, Editorial, Data Operations, and Engineering to translate customer behavior into product improvements, measurable growth, and scalable data capabilities.

Develops and productionizes deep learning and machine learning perception models for robotics and recycling sortation. Responsibilities include experimenting with neural network architectures, designing computer vision solutions, conducting statistical experiments, deploying successful models, collaborating with data, modeling, and cloud infrastructure teams, and improving ML infrastructure.

Leads cross-functional operational excellence and transformation programs across multiple business domains. Responsibilities include process architecture, Lean and Six Sigma methodology application, stakeholder influence, change management, AI-assisted workflow redesign, automation governance, performance measurement, and executive communication. The role coaches stakeholders, manages complex initiatives, delivers measurable efficiency improvements, and develops sustainable operational frameworks with long-term organizational impact.

Designs, develops, debugs, optimizes, and validates firmware and system software for high-performance IoT platforms across Linux, Android, and real-time operating systems. The role involves embedded programming, automated and unit testing, multi-core architecture debugging, architectural collaboration, cross-disciplinary feature development, and cloud-based validation at scale.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.

Own a book of large enterprise accounts to drive adoption, value realization, renewals, and upsells. Lead onboarding and training, build C‑level relationships, manage escalations, coordinate cross-functional resources, capture product feedback, and ensure high customer satisfaction and retention.

Manage and optimize paid social campaigns across major platforms, QA builds, monitor pacing and performance, troubleshoot technical issues, develop strategic plans and client-facing POVs, collaborate with cross-functional teams, and support training and documentation of paid social best practices.

Serve as a strategic advisor to physician and healthcare practice owners on accounting, tax, financial performance, profitability, compensation, cash flow, and operational strategy. Build executive client relationships, mentor internal teams, support growth and scalable advisory processes, and participate in business development and proposals.

Own commercial performance and go-to-market execution for Mice, Keyboards, and Surfaces. Drive category strategy reviews, sell-in materials, launch packages, sales and retail enablement, reviewer/PR support, and cross-functional coordination to hit revenue and market-share targets across global regions.