Top Tech Jobs & Startup Jobs in Wilmington, NC

Supports fraud oversight and operational risk controls for insurance and retirement operations. Responsibilities include planning and documenting risk-based control testing, analyzing fraud cases and determining outcomes, monitoring fraud trends and risk indicators, identifying control gaps, coordinating with audit and compliance partners, and supporting issue remediation and risk management activities.

Partner with Product Directors to deliver reporting, analysis, and market-ready insights for Dental and Vision. Provide rapid support to Sales, brokers, and account teams, analyze network and plan design, identify risks and optimization opportunities, and produce external-ready materials and recommendations for regional market execution.

Lead retention strategy for Coursera + Udemy consumer subscriptions by diagnosing churn drivers, sizing opportunities, prioritizing experiments, and coordinating cross-functional initiatives (Product, Monetization, Payments, Data Science, Research, Support) to improve renewals, engagement, winbacks, and lifetime value. Own roadmaps, operating cadence, dashboards, and executive communications to drive scalable retention improvements.

Provide high-volume phone-based technical support, troubleshoot hardware/software/network/access issues, document incidents in ServiceNow or similar ITSM, escalate complex problems, recommend process improvements, and follow security and privacy policies while working from a secure remote workspace.

Own and optimize the end-to-end marketing technology stack: roadmap, tool selection, implementations, integrations, documentation, governance, and performance metrics. Partner with IT, Sales Ops, Analytics, and Legal to ensure data flows, adoption, and ROI while supporting onboarding and ongoing optimization.

The Director of Growth will lead strategies for increasing enrollment from 40,000 to 100,000 students, focusing on product-led growth, community-driven growth, and data-driven decision-making.

Lead GTM business operations for Commercial and Mid-market segments: set strategy, advise sales leaders, own planning/forecasting, run cross-functional strategic projects, generate analytics and AI-driven insights, hire and lead a high-performing team.

Lead and grow a data platform engineering team to build and maintain a petabyte-scale data lake and infrastructure. Drive platform roadmap, scale systems globally, collaborate cross-functionally, and embed best practices for security, privacy, and AI transformation.

Provides on-site automotive diagnostic, repair, escalation, and technical support to GM dealerships across the Tampa territory. The role resolves vehicle concerns, reduces repurchases and warranty costs, evaluates dealer service readiness and comeback processes, delivers technical training, troubleshoots Techline tools and IT issues, supports engineering and quality teams, prepares field product reports, and assists with arbitration and legal cases. Frequent territory travel, relationship management, case documentation, and technician development are required.

Leads aftersales performance across a Louisiana dealership territory by improving parts and service revenue, customer retention, satisfaction, and operational efficiency. Partners with dealer leadership, executes Customer Care & Aftersales initiatives, develops business plans, analyzes performance data, resolves customer concerns, and manages KPIs including NPS, service training, warranty processes, and EV compliance. The role requires autonomous decision-making, consultative influence, and frequent regional dealership visits.

Own full-cycle recruiting across technical, business, and go-to-market roles, from individual contributors through leadership. Partner with hiring managers and senior leaders on role definition, sourcing strategy, candidate evaluation, and hiring decisions. Manage complex searches, use funnel metrics to improve outcomes, maintain ATS rigor, enhance recruiting processes, and deliver consistent candidate experiences. Mentor recruiters and provide talent-market expertise, judgment, and stakeholder leadership.

Leads and manages an applied machine learning team developing fraud detection and identity verification models. Responsibilities include people management, coaching, code review, production ML systems, model lifecycle ownership, experimentation, deployment, monitoring, fraud research, cross-functional prioritization, and communicating results. The role remains hands-on while partnering with Product, Engineering, Risk, and leadership to drive measurable business impact and shape future product strategy using machine learning and AI.

Leads an applied machine learning team and owns fraud detection and identity model strategy, development, deployment, monitoring, and iteration. Partners with Product, Engineering, Risk, and senior leadership to set priorities and deliver business impact. Provides technical mentorship, reviews code, guides modeling and architecture decisions, researches fraud patterns, develops ML capabilities, and shapes responsible AI use under data governance and security constraints.

The Strategic Accounts Director manages relationships with large employer clients, focusing on retention, upselling, and ensuring excellent client experiences while driving performance and key metrics.

Own strategic relationships with national broker and consulting firms, build trusted advisor connections, and drive business development into closed distribution and data-licensing deals. The role develops portfolio strategy, contracting targets, metrics, and pipeline; coordinates Sales, Product, Marketing, Client Success, and Operations; and channels consultant insights into go-to-market strategy. Success requires deep employee-benefits expertise, an established senior industry network, executive influence, and accountability for national revenue outcomes.

Provides in-house legal support for corporate finance transactions, strategic initiatives, securities, governance, and complex commercial matters. Responsibilities include drafting and reviewing financing documents, coordinating with outside counsel and stakeholders, managing transaction closings and post-closing activities, supporting business development, and improving legal processes. Requires a JD, active U.S. state bar membership, and at least three years of relevant corporate or transactional legal experience.