Top Customer Success & Experience Jobs in Washington DC,

The Senior Technology Learning & Adoption Training Specialist creates and delivers technology training, consults with stakeholders, and manages learning resources to enhance firm performance.

The role involves consulting and managing IT solutions, providing support at client sites, and troubleshooting complex IT issues.

Account team members develop and execute digital strategies, manage client relationships, track KPIs, and support account growth based on role level.

The Program Manager will lead customer experience strategies, collaborate with sales teams, and support health systems in adopting cardiac monitoring solutions.

This is a general application for future positions at Computercraft, emphasizing contributions to public good in science and technology.

Manage 2-5 enterprise Financial Services accounts as the primary contact to drive adoption of Persado. Lead QBRs, develop account plans, measure ROI, identify expansion opportunities, resolve issues, and build trusted stakeholder relationships. Requires regular in-person engagement and occasional travel (~20-30%).

The LANDesk SME provides assessments of technical practices, manages the LANDESK environment, and supports IT initiatives through research, reporting, and technical validation, ensuring customer satisfaction and compliance.

As a luxury brand evaluator, you will assess customer experiences in various luxury fields and provide feedback to improve services. Responsibilities include visiting stores, evaluating online, and providing honest observations through a platform.

As a Solutions Architect at Cohere, you'll grow the Public Sector business, develop technical pre-sales and post-sales solutions, and lead customer relationships, fostering adoption through technical guidance and hands-on engagement.

The Morning News Anchor/Reporter will deliver multiple newscasts, conduct interviews, report breaking news, and engage with audiences across various media platforms.