Top Customer Success Jobs in Washington DC
Join the dynamic team at Loom (Atlassian) as a Loyalty Advocate, empowering customers to revolutionize communication strategies. Responsibilities include ensuring adoption, revenue retention, and growth within a dedicated portfolio. Key focus on trust-based relationships and enhancing video communication through Loom. Seeking proactive and ambitious advocates to drive success.
The AML Sanctions Compliance Senior Specialist will be responsible for overseeing sanctions screening and reporting program, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.
The AML Sanctions Compliance Senior Specialist will be responsible for overseeing sanctions screening, conducting investigations, ensuring compliance with regulatory requirements, and supporting general Client Investigations Unit activities.
The AML Sanctions Compliance Senior Specialist role involves overseeing sanctions screening, conducting investigations, ensuring compliance with regulatory requirements, and supporting related activities within a financial institution.
The AMS Customer Advocate at ServiceNow will work with the Americas President to design and execute the AMS Customer Engagement program. Responsibilities include leading executive-level customer engagements, optimizing customer interactions, tracking action items, and deepening strategic relationships. The goal is to increase customer intimacy and contribute to the overall AMS ServiceNow growth strategy.
This role involves working closely with the Americas President to design and execute the AMS Customer Engagement program, focusing on enhancing customer experiences before, during, and after meetings. The objective is to increase customer intimacy and contribute to the overall growth strategy of AMS ServiceNow.
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading Customer Success Squads, and driving customer outcomes for US Public Sector managed accounts. The role involves strategic business planning, operational management, team leadership, executive relationship management, pre-sales support, and driving renewals and upsells within the accounts.
Featured Jobs
The Manager, Customer Growth will be responsible for managing a remote team of Account Managers, achieving net revenue retention targets, sales expansion, and cross sell/upsell targets. They will collaborate with leaders across Customer Success, Sales, and Product to ensure client renewal and expansion. The role involves using SFDC for team management, maintaining best practices, and active engagement in sales cycles.
Manage the relationship with call center vendor operations, ensure service levels are met, identify issues and drive changes, collaborate with internal teams, oversee escalations, and lead workforce.
As a Customer Success Manager at Sprout Social, you will own the business relationship for a portfolio of enterprise customers in the US, provide personalized experiences, drive product adoption, and inspire customer loyalty.
As an Associate Partner Success Manager, you will be responsible for managing partners and programs during employee leaves, transitions, and PTO. You will provide ongoing operations support and contribute to partner success through project management and meeting facilitation. This role reports to the Director of Partner Success.
As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce, providing accurate, quick, and professional assistance. This is a 100% remote position with an opportunity for hybrid schedule for candidates near the global headquarters in Chicago.
Application Support Representative role at Enova specializing in a specific brand, handling inbound calls to assist customers with loan applications and convert prospects into sales. Fully remote position within 100 miles of Chicago, IL, or South Jordan, UT.
As a Success Manager, you will be the driving force in helping our providers maximize their experience on Zocdoc.
Top Companies in Washington DC Hiring Customer Success Roles
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