Top Customer Success & Experience Jobs in Washington DC,

The Senior Test Analyst will handle testing responsibilities including test development, execution, and analysis to ensure product quality for IT services.

Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.

The Account Manager will oversee enterprise client relationships, drive growth, ensure satisfaction, and provide strategic insights across the East Coast and LATAM regions.

Lead functional and design efforts for PeopleSoft HCM 9.2 project, ensuring implementation aligns with federal HR processes and supports 84,000 users.

As a Product Guide, you will deliver exceptional customer service, share product knowledge, and support store initiatives while providing a memorable brand experience.

The Senior Customer Success Manager will oversee customer loyalty and adoption for SMB accounts, managing 35-38 accounts with a focus on driving value-based outcomes, retention, and expansion.

Manage multiple federal implementation projects from kickoff to close, configure and deploy MaintainX, lead client communications and training, advise on integrations and best practices, troubleshoot issues, and transfer knowledge to internal teams to ensure client satisfaction.

Lead customer onboarding and implementation for AutogenAI's SaaS platform: manage project plans, configure the product, deliver training, drive early adoption, and coordinate handoffs to Customer Success while collaborating with cross-functional teams.

The Hill Summer Editorial Intern will write and report on national politics, assist reporters, and participate in events at Congress while managing clerical tasks.

The Account Director will manage enterprise customer accounts, drive sales growth, ensure renewals, identify upselling opportunities, and collaborate with internal teams to enhance services.