Top Customer Success & Experience Jobs in Washington DC,

The FOIA Analyst processes and analyzes FOIA requests, drafts correspondence, coordinates with requesters, and ensures compliance with FOIA regulations.

The Relativity SME provides advanced support and guidance in using Relativity, assists in testing software releases, manages complex data tasks, and conducts training and documentation.

As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.

The Deployment Strategist collaborates with government and utility partners to understand their operations, create tailored solutions, and ensure effective implementation and long-term success through increased efficiency and revenue growth.

Transcribe complex texts into Braille, produce tactile graphics, and ensure accuracy of Braille documents, including proofreading and binding.

Senior Account Managers lead communications programs for B2B technology clients, oversee account teams, provide strategic counsel, and contribute to agency growth through new business development.

The DAI Help Desk Lead will supervise and guide contract personnel in DAI remote-access support, ensuring effective operations and compliance with SLAs, while coordinating training and performance evaluations.

The Management Trainee role focuses on developing future leaders through a comprehensive training program, hands-on experience, and mentorship across key business functions.

Manage and grow a strategic enterprise client portfolio end-to-end: onboard and activate campaigns, monitor and analyze performance, troubleshoot, drive renewals and expansion, and coordinate cross-functional teams to deliver data-driven marketing and insight solutions.

The internship program offers students opportunities across various fields in France, enhancing skills and cultural understanding while promoting professional development.

The Solutions Consultant will guide federal customers in utilizing Figma's platform, support sales through technical solutions, deliver presentations, and enhance security in product usage, driving growth and innovation for the company.