Top Customer Success & Experience Jobs in Washington DC,

The Senior Solution Consultant, Post-Sales will ensure successful onboarding and adoption of Socure's identity verification platform, acting as a trusted advisor and driving customer success metrics.

The Growth Lead (Proposals) will create compelling proposals and manage RFI and RFP responses while collaborating with stakeholders to promote defense technology.

The Reader/Scribe provides support for a visually impaired acquisition professional, reading documents, preparing materials, and attending meetings for contract administration.

The Technical Account Manager will support US Federal customers by managing technical relationships, providing support, and identifying new business opportunities while addressing customer needs and concerns.

The Customer Success Manager ensures high-value customers receive a strong ROI from Salesforce, addressing technical and business concerns while driving digital transformation in the public sector.

The Account Director will manage client relationships, achieve sales targets, develop strategic account plans, and participate in business development activities.

Lead SS&C Health's Client Success organization to drive client satisfaction, retention, growth, and advocacy. Build C-suite relationships, sponsor strategic accounts, define client health frameworks, lead renewals and expansion, manage cross-functional delivery, and develop a high-performing team focused on measurable client outcomes.

Own technical onboarding for merchants launching on TikTok Shop with AfterShip Channels. Configure integrations (products, orders, inventory), troubleshoot API and mapping issues, teach merchants to use advanced features, drive go-live within ~30 days, and partner with product and GTM teams to surface product improvements and growth opportunities.

The Remote Customer Support Representative will provide exceptional client support, manage collections and overdue payments, oversee account receivables, and coordinate financial transactions remotely.

The Associate Client Advisor supports business development efforts through coordination, client onboarding, event planning, and maintaining client relationships while leveraging CRM tools such as Salesforce.