Top IT Support & Helpdesk Jobs in Washington DC,

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Responsible for managing Microsoft 365 tenants, ensuring security and compliance, supporting users, and collaborating with project stakeholders.

The IT Specialist II provides remote Call Center support, troubleshooting IT incidents, and managing service requests per established SLAs while keeping clients informed of progress.

The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.

The IT Operations Specialist manages corporate IT environments, providing support, configuring systems, managing assets, and assisting with security issues while ensuring operational efficiency.

Seeking a Help Desk/Desktop Support Analyst to provide Tier 1 support, troubleshoot desktop/laptop issues, and interface with clients, utilizing ServiceNow, M365, and HP devices.

The IT Operations Manager Lead oversees IT systems and service operations, ensuring systems uptime, patching, compliance, and incident response within a 24x7x365 environment.

Assist Palantir's implementation teams by training users, troubleshooting technical issues, developing use cases, and fostering collaboration within the user base.

The IT User Support Specialist provides technology support, oversees system setups, maintains inventory, and resolves user issues in a fast-paced office environment.

The role involves designing, configuring, and enhancing ITSM solutions on the ServiceNow platform, focusing on ITIL-aligned digital workflows and client engagement.