Top IT Support & Helpdesk Jobs in Washington DC,

The role involves supporting applications, preparing technical documentation, coordinating with teams for document preparation, and providing customer service.

The IT Support Analyst provides comprehensive support for applications and devices, troubleshoots technical issues, and collaborates on automation and AI-driven efficiencies for enhanced user experience.

The Senior Systems Administrator manages workflow processes related to Relativity databases, consulting with legal professionals, supervising personnel, and ensuring system requirements are met while preparing documentation and conducting training sessions.

Supervise help desk staff providing remote and on-site support, managing daily work, troubleshooting hardware/software issues, and documenting resolutions in ServiceNow.

The Infrastructure Operations Coordinator manages daily office operations, facilities, vendor coordination, and provides Tier 1 IT support, ensuring a functional workplace environment.

Responsible for leading production support operations, incident response management, root cause analysis, SLA compliance, and application monitoring for Appian enterprise systems. Oversees support resources and coordinates issue resolution activities.

The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.

Provide Tier II and Tier III IT support, manage incident resolution, and ensure exceptional user experiences in a classified environment.

The Desktop Support Administrator provides support for hardware and software systems, manages service request tickets, and ensures timely resolution of technical issues while maintaining excellent customer service.

The IT Operations Manager Lead oversees IT systems and service operations, ensuring systems uptime, patching, compliance, and incident response within a 24x7x365 environment.