Top Operations Manager Jobs in Washington, DC

Leads CRM, marketing systems, automation, data quality, funnel analytics, lead routing, attribution, and audience development. Partners with marketing, sales, product, engineering, clinical, analytics, and payor teams to improve commercial workflows and application conversion. Manages a CRM Administrator, supports territory managers, uses AI to identify campaign opportunities, and provides reporting for payor negotiations. The role is fully remote with periodic in-person retreats.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Own and optimize Rain’s revenue and go-to-market systems, including HubSpot CRM. Design scalable processes, automate workflows, improve data quality, align cross-functional teams on KPIs and handoffs, and deliver insights that support revenue strategy. The role also drives systems adoption through documentation and training, evaluates productivity tools, and partners with senior leadership to improve funnel efficiency and operational excellence.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Own revenue operations for a core sales segment, including forecasting, pipeline reviews, QBRs, annual planning, capacity modeling, territory design, and quota setting. Partner with sales, finance, enablement, and other cross-functional teams to improve processes and adoption. Use AI tools and RevOps platforms to automate reporting, identify pipeline and forecast anomalies, address process gaps, and provide strategic recommendations to sales leadership.

Leads revenue operations across sales, customer experience, marketing, finance, and product. Oversees forecasting, pipeline management, territories, quotas, reporting, dashboards, CRM administration, integrations, and data quality. Manages revenue operations analysts and improves customer lifecycle processes, retention, upsell, and cross-functional workflows. Uses Salesforce and related revenue systems to deliver actionable performance insights, support business reviews, and drive revenue growth.

Leads post-sales revenue operations across implementation, subscriptions, renewals, upsells, work orders, billing readiness, and customer lifecycle changes. Owns Salesforce requirements, workflow controls, automation, UAT, documentation governance, cross-functional project delivery, and team development. Partners with Customer Success, Finance, Product, Salesforce Development, Deal Desk, and field operations to improve data integrity, scalability, operational visibility, and execution.

The role involves leading teams to achieve business objectives, developing management protocols, and maintaining client relations to ensure satisfaction and operational excellence.

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Manage the commercial operations function, including CRM health, sales compensation, deal desk, forecasting, pipeline analytics, pricing, and discount governance. Lead growth initiatives, GTM planning, operational improvements, and board and investor reporting. Build financial and operational models, define SaaS metrics, develop dashboards, and translate ambiguous business questions into implemented outcomes while managing a direct report.

The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.

Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.

Leads global operations by setting organizational direction, coordinating functional managers, transitioning regional activities, measuring performance, and improving revenue, expenses, profitability, and margins. Builds global partnerships, supports client onboarding and transitions, ensures consistent operational processes, communicates with stakeholders, and maintains compliance with information governance, HIPAA, privacy, and corporate integrity requirements.

Manage day-to-day operations of the Washington, D.C. office including facilities and vendor management, office supplies and space planning, basic IT and equipment coordination, light accounting support, onboarding and People & Culture partnership, and execution of operational projects and events to ensure a welcoming, well-organized workplace.

Manage federal operations and executive support: coordinate complex calendars, travel, meetings, and events; handle confidential information; build processes; track action items; support federal customer engagement and special projects across stakeholders.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Manage revenue operations across Sales, Marketing, and Customer Success. Administer Salesforce and GTM systems, maintain data quality, build executive reporting, support forecasting and territory planning, improve lead routing and lifecycle processes, manage customer success reporting, operate deal desk workflows, and automate revenue processes using AI and other tools.

Manage daily contract operations for the MFLC program, overseeing HR, assignment tracking, logistics and travel coordination, financial management, and stakeholder communications to ensure timely, high-quality service delivery to military service members and families.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

Provides operational, administrative, and coordination support across internal processes, leadership activities, reporting, meetings, events, vendors, invoices, and cross-functional initiatives. Maintains Salesforce and Power BI workflows, trackers, dashboards, documentation, and action items. Coordinates logistics, onboarding, communications, procurement, and travel while supporting process improvements and handling sensitive information with discretion.

Manage site operations, ensuring program and fiscal compliance across grants and services. Oversee budgeting, grant management, audits, payroll review, facility and IT coordination, staff supervision, reporting, and collaboration with national teams to meet performance goals and regulatory requirements.

Manage day-to-day office operations for the D.C. office, supervise and train associates, coordinate tasks between remote staff and compliance teams, handle administrative and facilities functions (mail, inventory, maintenance), support HR onboarding and team activities, and assist with IT/cybersecurity coordination.

Leads the HubSpot marketing technology ecosystem for franchise development, managing marketing automation, CRM operations, lead nurturing, lifecycle campaigns, integrations, data quality, reporting, attribution, and analytics. Partners with Marketing and Sales leadership to improve lead quality, conversion rates, pipeline velocity, and revenue performance. Oversees integrated campaigns across email, SMS, webinars, events, advertising, landing pages, and forms while optimizing processes through testing, automation, and AI-enabled solutions.

Owns revenue operations across Amazon, third-party marketplaces, retail partners, MAP compliance, and HCP sales. Responsibilities include marketplace catalog and promotion management, inventory monitoring, reseller enforcement, retail onboarding, purchase order processing, workflow and SOP development, reporting, and cross-functional coordination with Sales, Finance, Marketing, Supply Chain, Legal, and external partners.

Provides overnight customer service and operational support for exchange members. Monitors and troubleshoots trading and clearing systems, investigates issues using internal and external tools, logs and responds to tickets, and coordinates resolutions across internal and external teams. The role requires trade desk or exchange operations experience, knowledge of U.S. equity markets, FIX and SBE protocol support, real-time monitoring, and basic SQL, Groovy, or Python querying.