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Top Customer Support Jobs in Washington DC,
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.
Top Skills:
CRMFive9LookerNicePower BIQuality Assurance SoftwareTableauTalkdeskTwilioWorkforce Management Systems
Healthtech • Social Impact • Software
Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.
Top Skills:
AssembledExcelLookerSQL
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.
Top Skills:
CmsContent Management PlatformsLms
Fintech
Lead the Client Service Associates for the Managed Support Team, overseeing administrative operations and ensuring exceptional support for Financial Advisors nationwide. Drive excellence, partner with internal teams, and support associate development in a fast-paced environment.
Top Skills:
Brokerage OperationsFinancial ServicesInvestment Management
Aerospace
The User Engagement and Outreach Representative will prioritize user needs, facilitate responses to intelligence requests, and improve access to customer systems for the DoD and IC.
Top Skills:
Collaboration ToolsGeointSigintVisualization Tools
New
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Healthtech • Biotech
Labcorp seeks medical professionals to conduct biometric screenings and COVID-19 testing at events, providing excellent customer service and maintaining privacy.
Top Skills:
Cholestech LdxComputerTablet
Reposted 17 Days AgoSaved
Energy • Utilities
CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.
Beauty • eCommerce • Healthtech • Retail • Telehealth
The Manager of Workforce Management will oversee workforce planning and execution for the Customer Experience organization, managing analytics, forecasting, and scheduling to enhance service quality and operational efficiency.
Top Skills:
AssembledGoogle SheetsKronosLookerNiceTableauVerint
Edtech • Information Technology • Social Impact • Software • Database • Analytics • Generative AI
Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.
Top Skills:
Aws Cloud PractitionerCloud EngineeringCloud SupportComp Tia Linux+Comp Tia Network+DevOpsNetworkingSoftware Engineering
Manufacturing
Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.
Top Skills:
Business Management ToolsMS Office
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Top Companies in Washington DC, Hiring Operations + Support Roles
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