Top Operations & Support Jobs in Washington DC,

Manage leasing and occupancy processes to maximize property occupancy: process applications, move-ins, recertifications, lease renewals, and maintain resident records. Interact with prospective and current residents, coordinate marketing and waitlists, ensure compliance with affordable housing programs (HUD/Section 8), and support property administrative and financial goals.

Leads exercise project teams, manages planning and execution of exercises, and develops documentation and reports, ensuring adherence to HSEEP methodology.

As a Deskside Specialist, provide IT support for hardware, software, and network issues, manage user devices, and deliver excellent customer service.

Provide end-to-end technical support for B2B and B2G customers, troubleshoot product, API, and data issues, manage tickets and SLAs, collaborate with Product/R&D, and support onboarding and training to resolve complex technical and compliance-related problems.

The Traffic Reporter/Producer will anchor live traffic reports, gather information from various sources, update traffic systems and social media, and ensure effective communication with listeners and the news team.

Responsible for managing Microsoft 365 tenants, ensuring security and compliance, supporting users, and collaborating with project stakeholders.

Act as the internal authority on election integrity, violent extremism, and fraud: design and run review workflows, lead evaluations and escalations, collaborate with Safety, Alignment, Policy, Legal and Engineering to validate models, build detection and enforcement systems, manage review operations and partners, and represent the lab externally on reporting and information sharing.

Create and maintain customer-facing technical content and courseware for HPE Networking products. Produce concepts, tasks, installation guides, in-product help, video scripts, and course modules. Collaborate with stakeholders and SMEs, analyze specs, learn products hands-on, follow style/process guidelines, and lead small documentation teams.

Provide advanced Tier II enterprise desktop and endpoint support across Windows and macOS, administer endpoint management tools (Intune, JAMF, Ivanti, KACE), manage identity (Azure AD/Active Directory), support AWS/hybrid environments, enforce endpoint security/Zero Trust, mentor junior staff, develop SOPs/KB content, and coordinate with network/cloud/cyber teams. Must be U.S. citizen and pass FBI background check.

The Policy Assurance Specialist ensures quality standards in call center and underwriting support, conducting audits, providing feedback, and developing training to drive improvement.