Top Operations & Support Jobs in Washington DC,

Analyze, design, and optimize business processes to enhance efficiency and effectiveness, collaborating with teams for continuous improvement and stakeholder engagement.

Provides executive and personal support to company leadership through calendar and travel coordination, meeting preparation, follow-ups, confidential information handling, invoice and expense tracking, vendor coordination, document management, and basic company communications. The role also supports LinkedIn updates, administrative systems, records, SOPs, and general business requests while maintaining organization and responsiveness in a remote environment.

Leads Blue Star Families’ flagship National Capital Region chapter, overseeing strategy, fundraising, operations, staff, volunteers, programs, partnerships, budget, and advisory board development. Builds relationships with Congress, government officials, donors, corporations, and community stakeholders; represents the organization at high-visibility engagements; grows revenue toward $1M+; ensures program quality, compliance, KPI performance, and brand stewardship. Requires frequent local DC-area travel, periodic overnight travel, and strong knowledge of the DMV region.

Leads the firm’s US litigation docketing function, managing centralized operations, team performance, quality standards, risk controls, workflows, and business continuity. Oversees litigation docketing and calendaring platforms, system upgrades, rule updates, reporting, training, and change management. Partners with lawyers, IT, vendors, and legal support leaders to ensure accurate deadline calculations, compliance with court procedures, consistent service delivery, and continuous operational improvement across jurisdictions and offices.

Supports the CEO’s Office with Board of Directors meetings, executive administration, internal communications, and departmental administrative priorities. The intern works 20–40 hours weekly in person or hybrid in Washington, DC, during the Spring 2027 internship program and receives a monthly volunteer stipend rather than wages.

Provides legal, business, legislative, docket, public records, and general research for attorneys, staff, and firm leadership. Develops company profiles, market research, competitive intelligence, current-awareness alerts, and actionable analysis. Trains users on research tools, evaluates legal research and generative AI technologies, manages research requests, and supports client-service and business-development initiatives. Requires strong analytical, writing, communication, research, and organizational skills, with rotating after-hours and holiday on-call support.

Provides multi-jurisdictional litigation calendaring and docketing support using BEC or similar software. Reviews documents, enters deadlines, prepares reports, responds to litigation team inquiries, researches court rules and docket anomalies, resolves issues, documents procedures, supports legal operations staff, and identifies system and process improvements.

Leads National Geographic Society’s User Services program for physical and digital special collections. Oversees reference and research services, collection registration, rights management, access systems, research resources, reading-room operations, digital initiatives, and community engagement. Partners with Legal, Technology, museum, Storytelling, Disney, Cengage, and CHHC teams. Directs long-range planning, metrics and data-driven improvements, donor collaboration, professional development, and a team of four direct reports.

Provides administrative support for federal personnel security and HSPD-12 programs. Responsibilities include preparing, processing, routing, and tracking security documents; maintaining case databases, spreadsheets, reports, and agency tracking systems; validating records; monitoring investigation timelines; and preparing official correspondence. The role requires knowledge of federal personnel security regulations, OPM adjudicative guidelines, National Security adjudications, and PIV requirements, along with strong organization, attention to detail, and communication skills.

Provide technical product support to customers through phone, email, and chat. Troubleshoot software and hardware issues, guide customers through solutions, document interactions, maintain high customer satisfaction, escalate complex problems, and collaborate with product teams on recurring issues and improvements. The role also requires learning SafeSend One and the tax and accounting industry, following data security procedures, managing follow-ups, and working scheduled or varying shifts as needed.