Top Customer Success Jobs in Washington DC,
The Billing Specialist at Personalis will enhance billing and collection efforts, ensuring efficient processing of payments. Main responsibilities include managing payer databases, submitting clean claims, posting receipts accurately, and building relationships with payers, clients, and patients. The role requires strong attention to detail and expertise in medical billing and claims processing.
As a Customer Success Manager at Placer.ai, you will be responsible for managing customer relationships, ensuring product adoption and revenue retention. You will engage with clients, refine the customer journey, and partner with cross-functional teams to incorporate feedback into the product roadmap.
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
As a Scaled Customer Success Manager at Truv, you will be responsible for driving customer activation, growth, and retention. You will oversee the onboarding process for new customers, manage customer risk, leverage data for adoption, and provide support while aggregating feedback for product improvement.
As a Senior Customer Success Engineer at Veza, you will act as a trusted advisor, providing technical guidance on IAM solutions, designing end-to-end solutions, and training customers to utilize the Veza platform effectively. You will perform health checks, conduct business reviews, and manage technical escalations, ensuring customers gain maximum value from the product.
The Payments Enablement Specialist will support the growth of Payments products by enabling and setting up payment customers from onboarding to go-live. Key responsibilities include managing relationships, maintaining systems, analyzing data, and identifying deployment needs and process improvements.
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
The Customer Success Manager (CSM) will manage a portfolio of Enterprise customer accounts, ensuring an exceptional post-sales experience. Responsibilities include onboarding, setting success criteria, issue resolution, identifying expansion opportunities, and maintaining customer relationships. The role requires expertise in frontend development and cloud infrastructure, with a focus on driving customer engagement and satisfaction.
The Senior Customer Success Manager will lead the customer service team, focusing on product adoption and growth, improving renewals and retention. Responsibilities include establishing metrics for success, enhancing client relations, and identifying upsell opportunities to maximize customer profitability.
The Salesforce Optimization Specialist will optimize Salesforce deployment, ensure data accuracy, and collaborate with teams to improve user training and documentation. Responsibilities include reviewing configurations, performing data management, and aligning Salesforce with business processes.
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