Top Tech Jobs & Startup Jobs in Washington DC,

Provide empathetic, expert support via chat and email across iOS, Android, and web. Triage and escalate complex issues with repro steps and logs, ensure SLA compliance, cover weekend shifts, collaborate with engineering, and share insights to improve product reliability.

Lead SEO and GEO strategy for clients, audit and optimize sites for search and AI discoverability, guide content and structured data implementation, build dashboards for organic and AI visibility, collaborate across teams, educate clients and staff on generative search best practices, and drive innovation in organic marketing offerings.

Design, own, and maintain Azure infrastructure; build integrations and automation; serve as escalation for service desk and Microsoft app support; diagnose cross-system issues; strengthen access controls and security; document systems and dependencies; mentor engineers and improve version control, testing, and change management practices; support citizen-developed apps and automate provisioning workflows.

Drive HR compliance and reporting (AAP, EEO-1, ADA, VETS-4212), maintain and update policies, ensure I-9 and federal contractor compliance, partner with HRIS, Legal, and vendors, conduct audits, deliver training, and support workforce changes and transactions.

Own TSD partner relationships and recruit, activate, and enable sub-agent/reseller partners. Drive pipeline and joint GTM plans, run partner business reviews, pitch product and manage deal registrations, ensure CRM hygiene, and collaborate cross-functionally to grow indirect channel revenue.

Provide L1-L3 maintenance, configuration, monitoring, and incident resolution for Verint Workforce Optimization and related voice recording platforms. Perform patching, upgrades, log analysis, and out-of-hours support. Participate in live incident management, follow runbooks and escalation procedures, and collaborate with internal teams, service owners, vendors, and stakeholders in a regulated financial-services environment.

Senior subject-matter expert in advertising effectiveness and creative development who advises customers and internal teams, drives go-to-market readiness, builds external thought leadership, and translates customer needs into product and GTM strategy to improve ad testing, campaign performance, and creative decisioning.

Execute B2B demand-generation campaigns: build and optimize paid search and paid social, create LinkedIn audiences, perform keyword research, report pipeline metrics, prepare QBR decks, and collaborate on quarterly client plans.

Serve as primary client contact for a portfolio, manage end-to-end project delivery, provide strategic guidance, drive upsell/cross-sell, analyze campaign performance, collaborate with internal teams to optimize results and improve client satisfaction.

Lead development of automated API, UI, and end-to-end tests for a real-time trading platform. Extend AI-assisted test generation, build scalable CI/CD test frameworks for order lifecycles and market-data streams, reduce flakiness, triage failures, mentor engineers, and drive quality and testability across the product.