Top Customer Support Jobs in Tampa Bay, FL

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Lead and transform the product support function: set strategy, build and retain high-performing teams and partners, implement AI-augmented support, own metrics and escalations, and evolve the support tech stack while driving cross-functional fixes.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Provide best-in-class travel support across chat, call, and email; manage hotel, flight, car and rail bookings; maintain supplier and system knowledge; resolve issues within SLA; advise on fares, ticketing, and compliance; provide feedback to product teams and meet performance metrics.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.

Erste Ansprechpartner*in für Kund*innen und Partner in der Schweiz. Bearbeitung und Prüfung von Schadenunterlagen und Kostenvoranschlägen, Koordination von Pannenhilfe national/international, Rechnungskontrolle und Abstimmung offener Schadenzahlungen mit Versicherungen. Interne Anlaufstelle für Fragen zur Schadenabwicklung.

Assist the Escrow team with administrative tasks, customer support, and processing escrow transactions while ensuring excellent customer experiences.

Answer and resolve consumer inquiries in a healthcare call center, follow established workflows and scripts, document interactions, meet quality and productivity goals, and escalate sensitive issues to leadership.

Provide policy-related customer service via multiple channels: handle policy changes, payments, coverage questions, document interactions, resolve or escalate issues, and support call center performance and compliance.

Greet students, answer account and scheduling questions, maintain organized studio information, support management and team members, build rapport with prospective clients, and deliver outstanding customer service in a fast-paced dance studio.