Top Operations & Support Jobs in Tampa Bay, FL

Manage project plans and deliverables for manufacturing digital transformations, collaborating with cross-functional teams and customers, while ensuring communication and organization throughout the process.

Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Analyzes complex clearance and settlement systems, workflows, data flows, and business processes to support modernization and transformation. Gathers and documents requirements, identifies automation opportunities, creates process flows and functional specifications, validates future-state solutions, and supports Agile delivery. Uses SQL and relational databases to investigate system behavior and validate requirements. The role also reviews project risks and dependencies, maintains governance documentation, and mentors junior analysts.

Front Desk Receptionist responsible for greeting visitors, managing mail and packages, maintaining the lobby, providing administrative support, and assisting with carrier invoice and billing processes. Duties include responding to carrier inquiries, resolving billing disputes, documenting transactions, processing claims, and identifying billing errors. The role requires accuracy, professionalism, strong communication, mathematical ability, and effective multitasking in an on-site environment.

Leads enterprise end-user services, including service desk operations, ITSM administration, reporting, technician management, and hardware/software asset management. Oversees process improvement, service-level performance, customer satisfaction programs, technical project delivery, vendor collaboration, resource planning, and personnel management. Establishes policies, analyzes performance metrics, resolves issues, and aligns help desk initiatives with organizational objectives.

Acts as a liaison between operations, quality assurance, and technical teams. Analyzes workflows and business problems, documents functional and technical requirements, facilitates cross-functional meetings, develops test scenarios, coordinates training, supports process improvements, and provides troubleshooting assistance. The role independently manages low- to moderate-complexity assignments and may participate in QA and UAT activities.