Top Operations & Support Jobs in Tampa Bay, FL

Acts as a liaison between operations, quality assurance, and technical teams. Analyzes workflows and business problems, documents functional and technical requirements, facilitates cross-functional meetings, develops test scenarios, coordinates training, supports process improvements, and provides troubleshooting assistance. The role independently manages low- to moderate-complexity assignments and may participate in QA and UAT activities.

Supports strategic and operational management for a business unit through budgeting, forecasting, financial and operational reporting, compliance, workforce planning, project coordination, process improvement, and leadership communications. The role analyzes trends and risks, tracks initiatives, coordinates with Finance and Procurement, develops operational tools and metrics, and supports cross-functional change efforts.

Coordinates residential maintenance memberships from enrollment through renewal, including customer onboarding, scheduling, recurring billing, payment recovery, retention outreach, cancellation handling, CRM record maintenance, reporting, and customer support. Partners with dispatch, technicians, and sales teams to ensure timely service delivery and promote membership programs. The role is full-time and on-site, requiring strong communication, organization, computer proficiency, and at least one year of relevant experience.

Provides executive administrative support to a Special Operations Forces acquisition office, including calendar and email management, meeting and event coordination, travel arrangements, agendas, correspondence, office administration, workflow tracking, VTC support, and stakeholder communications. Maintains continuity for senior executives and supports high-level military, government, and Congressional oversight matters. The role is on-site at MacDill AFB and requires a TS/SCI clearance, U.S. citizenship, and executive administrative experience.

Processes moderately complex new-account and regulatory issues for financial advisors, sales assistants, and clients. Acts as a subject matter expert, resolves escalations, analyzes data, manages workflows, supports regulatory reporting, mentors associates, and contributes to process improvement, documentation, testing, and policy enforcement. Provides customer service through phone, email, mail, and branch operations while maintaining accurate records and using departmental systems.

Leads administration of complex enterprise applications and integrations, optimizing performance, scalability, and system interfaces. Coordinates upgrades, enhancements, and releases; manages vendor escalations; provides advanced Tier 2 and Tier 3 support; performs root cause analysis; and resolves high-impact incidents. Partners with business and technology stakeholders, maintains application integrations, guides junior administrators, and improves application management standards and procedures.

Lead the high-dollar claims audit team performing pre- and post-payment audits and adjudication of complex medical and pharmacy claims. Train, coach and mentor staff; maintain quality/productivity records; create and update policies and procedures; serve as subject matter expert for workflow, policy, and technical questions; interface with stakeholders, manage projects, respond to external audits, and adjudicate high-dollar claims with final approval authority.

Provides customer service and administrative support for a residential community serving Disney Program participants. Duties include building resident relationships, supporting move-ins and move-outs, assisting with facility operations, promoting community programming, helping execute events, and serving assigned on-call shifts, including evenings, weekends, holidays, and overnight periods.

Leads office administration, supervises administrative staff, manages filing systems, correspondence, calls, confidential information, mail, scheduling, and office procedures. Coordinates special projects such as background checks, certificates of approval, presentations, direct mailings, and brochures. Produces and proofreads business documents while serving as a liaison among departments and external agencies.

Owns and optimizes an enterprise brand technology platform, managing administration, workflows, permissions, integrations, governance, asset lifecycle, and user support. Drives platform adoption through training, documentation, onboarding, and stakeholder consultation. Partners with Brand, Creative, Marketing, Legal, IT, Procurement, and vendors on enhancements, troubleshooting, and roadmap planning. Monitors usage, asset performance, operational KPIs, and ROI to recommend continuous improvements and innovations in digital asset management and creative operations.