Top Operations & Support Jobs in St. Louis, MO

Develops and maintains IT policies, procedures, runbooks, technical references, knowledge-base content, network documentation, and training materials. Partners with IT subject matter experts to capture and standardize operational knowledge, manage documentation governance and version control, track review metrics, identify documentation gaps, and communicate technology and policy changes to staff and business users.

Supports internal tax operations by organizing, scanning, tracking, routing, and processing client tax documents. Assists with assembling tax returns, e-filing, preparing informational tax documents, meeting government deadlines, and providing general operational support. The role requires a bachelor's degree in progress, proficiency with Microsoft Windows and Office, reliable transportation, and willingness to travel to client sites.

Leads strategy execution and organizational scaling for Armanino’s Tax business under Vision 2030. Responsibilities include business planning, growth initiatives, organizational design, partner alignment, leadership development, succession planning, cross-functional collaboration, technology and AI adoption, continuous improvement, and consistent client experience. The role advises senior leaders, coordinates complex enterprise initiatives, and drives accountability across regions, practices, and service lines.

Supports business-rule-driven calculator solutions used for fees, rates, premiums, estimates, disclosures, and settlement costs. Gathers and documents requirements, evaluates defects and enhancements, manages the enhancement backlog, coordinates testing and change control, validates compliance, maintains functional documentation, and provides customer and application support. Partners with product, technology, quality assurance, compliance, and business teams to investigate issues, prioritize improvements, and ensure accurate, reliable calculator functionality.

Conducts Alabama title research, compiles title search packages, documents findings, investigates tax records, determines tax liabilities, and prepares departmental correspondence and reports. The role works independently under general supervision, applies established procedures, communicates findings, and escalates complex issues. Work may be performed remotely with travel to courthouses, municipalities, and government entities.

Performs front-office administration at a collision service center, including teammate support and training, payroll and HR recordkeeping, accounts payable and receivable, cash handling, customer service, and monitoring compliance with company procedures. The role requires maintaining accurate records, adapting to competing priorities, navigating multiple software systems, and ensuring a consistent customer experience.

Supports real estate closings by organizing and processing transaction documents, preparing loan documents and estimated closing statements, reviewing contracts, clearing title items, coordinating with transaction parties, maintaining files, recording documentation, issuing checks, and following up on lender funding conditions. The role also provides high-touch service to agents, buyers, sellers, lenders, attorneys, and other industry partners.

Manages office operations, administrative staff, front-desk coverage, vendors, maintenance, budgets, supplies, access badges, procedures, office moves, and event logistics. Oversees printing, shipping, janitorial, and will-call administration while supporting leadership scheduling, SharePoint updates, purchase requisitions, invoicing, and supplier communications. Requires strong organization, communication, judgment, reporting, multitasking, and customer service skills.

Provide end-to-end technical support across client environments, troubleshooting Microsoft 365, Entra ID, Windows Server, Active Directory, networks, VPNs, desktops, and infrastructure. Diagnose root causes, implement solutions, document resolutions, communicate with technical and non-technical users, escalate appropriately, and identify automation opportunities to improve managed service delivery.

Supports real estate closings by organizing and processing transaction documents, preparing loan documents and estimated closing statements, auditing contracts and title requirements, coordinating with buyers, sellers, agents, lenders, and other parties, maintaining files, recording documents, sending checks, and resolving missing or inaccurate information.

Provides organization-wide desktop and helpdesk support, administers Microsoft 365, Intune, and user accounts, manages onboarding and offboarding, deploys devices, coordinates vendors, supports endpoint security and networking, and independently resolves technology issues while improving IT processes and user experience.