Top Customer Success Jobs in St. Louis, MO
The Welcome Specialist will assist clients and caregivers by managing appointments, conducting remote orientations, finalizing enrollment documents, and providing customer service while adhering to company policies. They will utilize various systems to ensure successful onboarding and verification of caregivers and patients, fostering positive relationships through empathy and effective communication.
The Configuration Management Specialist will manage software, create documentation, and oversee architectural diagrams in a cloud deployment context. Responsibilities include gathering requirements, reviewing deployments, enhancing system processes, and collaborating with teams. The role also involves monitoring cloud costs and requires excellent communication and organizational skills.
Looking for a skilled Customer Support Specialist to join the Pay Support team, providing exceptional customer service and assisting with pay-related issues for global customers. Requires 2 years of customer service experience in resolving pay-related issues.
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As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.
As a Customer Experience Associate at North One, you will work with the Customer Experience team to diagnose and solve customer problems, enhance customer satisfaction, and support the fast-paced growth of our FinTech platform for small businesses.
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
Top Companies in St. Louis, MO Hiring Customer Success Roles
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