Technical Training Manager

JOB DESCRIPTION

• Manages global technical training activities for the Built Environment segment of business, develops technical competency-based training plans, and monitors internal or 3rd party training initiatives in order to meet the organizations and customer technical training needs.
• Responsible for the technical program delivery and technical design by assessing the internal employee or customer need, designing and developing content, implementing the program, and evaluating the results.
• Works with regional Built Environment leadership to understand strategic direction of operational needs in order to identify competency gaps
• Develops, maintains and executes plans for staff competency growth and maintenance in each region.
• Conducts ongoing evaluations to ensure effectiveness of technical training initiatives and makes necessary modifications as needed.
• Responsible for delivering technically focused education events within various mediums, including instructor led classroom, digital deliveries as well as multi-medium blended based learning to various levels and functional disciplines of employees and customers.
• May track and monitor local training budgets.
• May oversee and manage the systemic components and personnel of a technically driven training and education infrastructure.
• Responsible for the activity and utilization of a Global Learning Management System.
• Responsible for large scale global technical projects.

QUALIFICATIONS

• University Degree required.
• 5-7 years of Learning & Development or Technical Training experience required.
• Engineering background preferred.
• Experience in a multi-national company preferred.
• Detailed knowledge of training, organization development and learning practices.
• Experience with supervisory and management skills training.
• Experience in managing, leading and coaching team performance.
• Demonstrated ability to assess organizational needed, administer programs, and managing complex projects.
• Excellent facilitation skills on supervisory and management training.
• Strong proficiency in MS Word, Excel, Outlook and PowerPoint.
• Learning Management Systems and digital tools preferred.
• Demonstrated interpersonal skills and ability to work independently.
• Experience in Organizational Design development and delivery preferred.
• Knowledge of the fire protection, building and construction, life safety and signaling, personal protection and building envelope industries preferred.
• Demonstrated ability to apply project-handling concepts in use in areas of expertise, including application to complex, new, or unusual products.
• Proficient in both spoken and written English.

What you'll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
• People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL Solutions. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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ABOUT THE TEAM
Built Environment provides the highest level of technical knowledge, expertise and testing, inspection and certification, advisory and commissioning services to support our customers globally throughout the entire life cycle of their products and buildings. UL Solutions plays a critical role and acts as a trusted partner to various stakeholders in the built environment and building products industry by knowing everything about every building, building regulation and requirement, fire equipment services and personal protective equipment by providing proactive insights on safe, secure and sustainable buildings, risk management solutions and tenant wellness and safety validations.