Top Customer Success Jobs in San Francisco, CA
The Manager, Client Partnership develops relationships with clients, managing account growth initiatives and ensuring successful project execution. Responsibilities include tracking account progress, engaging with creative teams, managing SLA agreements, and gathering metrics. This role emphasizes strategic thinking, communication, and strong collaboration to meet client goals and enhance partnerships.
As a Strategic Customer Success Manager, you will be the primary point of contact for Fortune 50-100 customers, driving their success with Writer. Responsibilities include managing customer relationships, onboarding, adoption, retention strategies, and ensuring NRR and GRR targets are met. You will collaborate with Sales to identify growth opportunities and provide insights for product improvement.
As the VP of Customer Success and Implementations, you'll develop a scalable strategy, lead a team to provide exceptional customer experiences, enhance support processes, and collaborate with leadership to drive customer success and retention efforts, leveraging data to improve outcomes and subscription renewals.
The Client Success Manager will empower clients to achieve their financial goals through proactive engagement, addressing challenges, analyzing data for actionable insights, and maintaining strong relationships with a book of 60 clients, making a meaningful impact in their businesses.
The Technical Customer Success Manager will help complex enterprise customers successfully implement Encord's AI infrastructure solutions. Collaborating with sales and engineering teams, this role focuses on strengthening customer relationships, uncovering new use cases, and achieving revenue retention targets through effective communication and technical knowledge.
As a Senior Mid-Market Customer Success Manager, you will act as a trusted advisor to revenue leaders, driving customer engagement, adoption, and business outcomes while managing relationships and metrics for portfolio growth and retention.
The Customer Service Representative at ABC Imaging will manage client inquiries, code customer tickets, and oversee incoming jobs. This role involves maintaining inventory, assisting customers at the front counter, and providing support to production staff while ensuring efficient service delivery.
The Leadership Support Specialist will coordinate and support the executive team across various time zones, manage calendars, tackle administrative tasks, prepare for meetings, and oversee event logistics to ensure smooth operations within the leadership team.
The Customer Success Manager will drive customer relationships and support the company in transitioning to commercial operations. Responsibilities include managing sales processes, improving order fulfillment, creating customer success strategies, and enhancing cross-functional communication to align product offerings with customer needs.
As a Customer Success Engineer at Dataiku, you will engage with customers to drive successful adoption of the Dataiku platform. Responsibilities include onboarding, user retention, conducting hands-on workshops, and collaborating with sales teams to provide technical support and advice. You'll help customers leverage AI and data science for business outcomes and share insights on user adoption.
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