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Top Customer Success Jobs in San Francisco, CA
Professional Services
As an Associate in the Client Service team, you will connect clients with relevant experts to provide insights for decision-making. Responsibilities include recruiting experts, understanding project contexts, and managing communication. This role requires multitasking under pressure and offers a clear path for career advancement.
Artificial Intelligence • Machine Learning
As an ML Success Manager at Snorkel, you will manage the post-sales lifecycle for enterprise clients, ensuring successful outcomes through relationship building and strategic customer onboarding. You will collaborate with sales, engineering, and data science teams to drive product adoption, monitor customer health, and identify improvement areas within customer success.
Top Skills:
AIMachine Learning
Cloud • Enterprise Web • Software • Infrastructure as a Service (IaaS)
As an Associate Customer Success Engineer, you will assist business customers by resolving technical and product inquiries, troubleshooting issues, and documenting improvements. You will engage with customers directly, influence product decisions, and collaborate with internal teams to enhance the customer experience.
Top Skills:
DebianDjangoKubernetesKvmLinuxMariadbMongoDBMySQLPostgresRedisUbuntuXen
Featured Jobs
Artificial Intelligence • Hardware • Robotics • Software
As a Senior Manager of Customer Support at Skydio, you will lead a team to resolve customer issues, enhance operational efficiency, and improve customer satisfaction in using drone technology. You will collaborate with various teams to ensure customers achieve their desired outcomes while fostering a strong brand and support experience.
Top Skills:
Artificial Intelligence
Cloud
As a Senior IT Support Engineer at Okta, you will provide exceptional support for employees, manage onsite technologies, troubleshoot technical issues, and create knowledge resources. You’ll work towards improving user experiences while acting as a subject matter expert for SaaS platforms, ensuring top-notch service delivery.
Top Skills:
Google WorkspaceJAMFmacOSOktaPcPythonSaaSZoom
Big Data • Software • Analytics
The Technical Account Manager at Pendo provides strategic and technical guidance to customers, helping them realize the full value of Pendo's services. Responsibilities include owning customer relationships, consulting on product usage, and impacting ROI to ensure customer success. Collaboration with internal teams and advocacy for customer needs is also key to the role.
Top Skills:
CSSHTML
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Fintech • Software
Responsible for creating engaging educational content to maximize the value of the product, collaborate with internal teams, design in-product education strategies, ensure compliance, and measure program effectiveness.
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Healthtech • Biotech
The Quality Specialist II at Freenome will support QMS compliance activities, review batch records, collaborate on resolving nonconformities, author SOPs, participate in audits, and assist in CAPA and nonconformance systems while driving QMS improvement activities.
Information Technology
As a Strategic Customer Success Manager at Dialpad, you will lead post-sales activities and work with enterprise clients to ensure they derive maximum value from Dialpad's AI-powered communication solutions, while managing relationships and conducting business reviews to drive customer success and retention.
Software
The Strategic TAM Manager will lead and develop a team of Technical Account Managers to drive customer success in a strategic segment. Responsibilities include fostering relationships with key accounts, ensuring customer satisfaction and retention, developing tailored account strategies, and collaborating cross-functionally to enhance customer experiences. This role also involves defining performance metrics and implementing scalable processes.
Top Skills:
APIsData Analysis
Top Companies in San Francisco, CA Hiring Customer Success Roles
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