Top Customer Success Jobs in San Francisco, CA
The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
As a Tier 2 Support Engineer, you will resolve complex customer inquiries related to Afresh's A.I.-powered solutions while collaborating with various teams. You will triage technical issues, own customer problems, and investigate app bugs and data integrity issues, ensuring an efficient support process to reduce food waste.
The Senior TMF Specialist at Cytokinetics will oversee the management and quality control of Trial Master File documentation, ensuring compliance with regulations and providing guidance to study teams. Responsibilities include managing TMF documentation in Veeva Vault, conducting TMF reviews, and mentoring TMF specialists while collaborating with cross-functional teams for inspection readiness and process improvement.
As an Enterprise Technical Support Specialist, you'll serve as a technical expert for enterprise customers, providing troubleshooting support, guiding them through issues, and collaborating with teams to enhance customer experience. You will document interactions in Salesforce and contribute to improving the knowledge base while educating customers on features and best practices.
As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of the organization's information technology infrastructure. Responsibilities include providing technical support, resolving issues promptly, and maintaining customer satisfaction. Qualifications include a technical certification or bachelor's degree in IT-related field, 3-6+ years of helpdesk experience, strong understanding of Apple systems and network systems, problem-solving skills, and a commitment to exceptional customer service.
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.
As an Application Support Specialist at Sirona Medical, you will provide exceptional support to users by addressing inquiries, resolving client issues, documenting incidents, and collaborating with cross-functional teams to enhance software performance. You will also monitor client sites and ensure adherence to security procedures.
As an Implementation Specialist, you will guide clients through onboarding, customize the product to meet their needs, analyze product engagement, and facilitate migrations while ensuring customer satisfaction and effective communication post-sale.
The Relationship Specialist will build and nurture relationships with current and prospective customers, focusing on providing financing solutions for independent auto dealers. This role involves attracting new business and balancing revenue growth with risk management while enhancing customer relationships.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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