Top Customer Success Jobs in San Francisco Bay Area, CA
As a Customer Success Manager, you will be responsible for onboarding customers smoothly, cultivating and strengthening ongoing client relationships, and driving revenue growth and client satisfaction. You will collaborate with cross-functional teams to ensure customer success and provide feedback for product roadmap. We are looking for someone with experience in the success role, knowledge of developer tools and infrastructure, and the ability to build processes from scratch. Apply now and join our team!
The Fraud & Identity Specialist will be responsible for preventing fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security of the Instacart platform.
The Escalation Specialist provides best-in-class customer care by resolving escalated customer concerns and enhancing customer satisfaction. Responsibilities include inbound phone support, resolving customer issues, tracking resolutions, and serving as a brand ambassador. Requires 2 years of relevant experience in a fast-paced environment.
Featured Jobs
The Specialty Customer Success Consultant at Bullhorn is responsible for driving active use and value realization of the Bullhorn Analytics platform for customers in North America. The role involves building positive relationships with customers, improving adoption and optimization of products, and collaborating with cross-functional teams to increase revenue and retention.
Develop strong and sustainable business relationships with client accounts, support Client Success Managers, manage day-to-day operational work, troubleshoot client issues, collaborate with cross-functional teams, create reporting materials and client presentations.
Deliver program consulting services to Qualtrics customers, design and run world-class CX Programs, lead strategic roadmap, collaborate with clients, drive continuous insights, guide organizational change, engage with recognizable brands, shape CX Programs, and design impactful solutions.
AlertMedia is seeking a Customer Support Specialist who will be responsible for promptly handling an array of front-facing duties, interacting with customers over the phone, via email, and live chat while maintaining a high level of professionalism.
Hiring a Customer Success Manager for strategic accounts, responsible for driving value through measurable outcomes for large customers by understanding their business objectives and goals. Collaborate with cross-functional teams to drive customer satisfaction, retention, and expansion. Requires 4+ years of Customer Success experience, BA or BS with 2+ years in Security and/or Compliance, strong communication skills, and a data-fueled approach to CSM work.
Develop and commercialize cannabis-infused Food & Beverage products with a focus on confectionary products. Lead projects, prototype development, and continuous improvement process for edible production. Work on innovation, productivity, and brand stewardship in a fast-paced environment.
Manage customer relationships, ensure optimal customer journey, develop recommendations for add-on business, collaborate with stakeholders, work in a fluid environment, provide excellent communication and presentation skills
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