Top IT Support & Helpdesk Jobs in San Diego, CA

Administer and troubleshoot Windows Server environments and core network services (AD, GPO, DNS, DHCP, routing, switching, VPN). Perform patching, backups, DR, and hardware/app support. Use ServiceNow and follow ITIL processes while working with users, vendors, and infrastructure teams and maintaining technical documentation.

Install, maintain, secure, and tune servers; perform patching, backups, volume/partition management, and hardware/OS maintenance. Work with Systems Management lead on capacity planning and disaster recovery. Support IIS and business services, SAN storage, VMware virtualization, ASA firewall, Active Directory and Group Policy administration.

Contract IT Support Analyst to prepare computer hardware, image and install/configure software, deploy systems to desks, troubleshoot and fine-tune systems, and provide general local user support in San Diego. Approximately 40 hours/week, on-site, with some lab-software exposure considered a plus.

Provide incident, event and request fulfillment support for a Git/Gerrit/Jenkins/Artifactory-based software toolchain. Monitor CI jobs and alerts, troubleshoot issues, perform downtime testing, document fixes, and hand over knowledge. Participate in team meetings and support day-to-day toolchain operations.

Provide NTCSS system administration, technical training, and IT support for Navy logistics systems (R‑Supply, OMMS‑NG, NALCOMIS, RADM). Troubleshoot applications and interfaces, support NMCI environments, manage lifecycle of hardware/software, and deliver operator training for ships and shore commands.

Design, deploy, and maintain server, storage, virtualization, and network infrastructure supporting physical security and AV platforms. Build integrations, automation, and scripts; troubleshoot, plan upgrades, produce procedures and documentation; mentor technicians and support sales, PMO, and cross-functional teams.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Resolves complex Tier 2 IT escalations across network infrastructure, telephony, endpoints, medical devices, and enterprise applications. Administers Google Workspace, Meraki, 8x8, and endpoint systems; coordinates procurement and field vendors; engineers chatbot workflows; supports healthcare go-lives; and mentors Tier 1 technicians. Develops documentation and process improvements while providing autonomous remote support in a healthcare environment.

Provides Level 1 technical support for Baxter infusion pumps, software applications, and connected healthcare technologies. Troubleshoots hardware, software, connectivity, and system issues; manages customer cases and tickets; supports RMA activities; guides setup and configuration; escalates complex issues; and maintains compliance with HIPAA, GDPR, and safety requirements.

Provides front-line functional support for enterprise applications, helping users navigate workflows, troubleshoot issues, manage access questions, and resolve or escalate tickets. Documents problems, maintains knowledge resources, communicates changes and workarounds, supports releases, and identifies recurring issues requiring training, documentation, process, or application improvements. Collaborates with developers, testers, business analysts, administrators, and subject-matter experts to deliver customer-focused support.