Top IT Support & Helpdesk Jobs in San Diego, CA

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, automation and self-service initiatives, AI adoption, SLA and performance management, IT asset management, AV operations, budgeting, training, vendor coordination, and project delivery. The role requires technical leadership, operational improvement, reporting, incident management, and on-call support.

Provide remote help desk and desktop support for employees nationwide. Troubleshoot Windows, Microsoft 365, hardware, software, wireless networks, LAN/WAN, and remote computing issues. Administer workstations and network devices, install drivers and peripherals, train users, document resolutions in ZenDesk, and collaborate on application problems. The role requires strong technical troubleshooting, communication, organization, and ITIL/ITSM experience while supporting Western Time business hours.

Manages IT service delivery, Help Desk personnel, ticket operations, escalations, service metrics, onboarding and offboarding, asset management, vendors, and operational IT projects across multiple hotel properties. The role supervises, coaches, and develops staff; coordinates with systems and network engineers; maintains procedures and documentation; tracks incidents and projects; and serves as the primary IT liaison for hotel and corporate departments.

Provides frontline IT service desk support across credit union departments and branches. Resolves hardware, software, email, mobile device, printer, account, and telecom issues; installs and configures equipment and applications; manages Active Directory changes; escalates requests and communicates status updates. Supports endpoint management and new equipment setup while delivering customer service. Requires AML/BSA compliance training and occasional travel.

Support enterprise IT systems, infrastructure, laboratory applications, business platforms, and end users in a regulated biopharmaceutical environment. Responsibilities include SOX and GxP compliance support, ERP and business application administration, helpdesk and onboarding services, Microsoft 365 and identity administration, infrastructure maintenance, backup and disaster recovery, asset procurement, vulnerability remediation, automation, and inspection readiness activities.

Provides first-level technical support to internal staff through phone, email, and ticketing channels. Troubleshoots and maintains Windows and Mac computers, printers, VoIP phones, terminals, peripherals, and business applications. Deploys, patches, images, and decommissions equipment; manages accounts in Active Directory and Intune; maintains asset records and documentation; supports public meetings and preventative maintenance; and escalates complex issues. Participates in IT projects, on-call rotation, reporting, SOP updates, and occasional external-site support.

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.

Provide end-user technical support for hardware, software, and peripherals; troubleshoot and resolve helpdesk tickets; support executive/desktop needs; update asset inventory; run diagnostics; escalate as needed; develop documentation and knowledge base; communicate technical info to non-technical users.

Provide end-user technical support for hardware, software, and peripherals. Troubleshoot and resolve helpdesk tickets, support executives/desktops, maintain asset inventory, run diagnostics, create documentation and knowledge-base articles, and escalate issues as needed while communicating with technical and non-technical users.