Top Operations & Support Jobs in San Diego, CA

Provide Tier 2 technical support and escalations for Tailscale customers: troubleshoot complex networking and SSO issues, manage ticket SLAs, mentor Tier 1, collaborate with Product/Eng, and contribute to documentation and recurring friction elimination.

Lead strategy and operations for Airbnb's ticketing business, owning supply activation, tickets sold, GBV, and guest experience. Drive cross-functional priorities with product, marketing, supply, finance, and partnerships using market intelligence, financial modeling, and growth levers to scale the business.

Provide advanced remote customer support for DoD supercomputing centers: install, build, verify, and optimize applications and containers on HPC systems, assist users compiling and debugging code, identify usable software, develop SOPs/ConOps and workflows, and coordinate with administrators, Tier 3 specialists, and vendors to meet mission requirements.

Own and operate monthly commission processes, design and administer comp plans and SPIFs, draft compensation policy, manage commission tooling implementations, resolve disputes, and produce compensation analytics and reporting to ensure fair, scalable GTM incentives.

Support and guide providers through state, district, and organizational compliance processes; maintain accurate provider records and internal systems; research compliance requirements; create provider resources; serve as compliance point of contact and provide cross-functional support to Clinical, Finance, and Business Operations.

Resolve escalated technical issues from frontline support for a SaaS product, provide direct customer solutions, and act as Voice of the Customer to Product and Engineering. Create documentation and troubleshooting resources, work with APIs/JSON/SQL/TCP-IP and issue trackers, and collaborate across teams to improve systems and reduce engineering load.

Assists the department with assigned projects and general administrative duties. Uses MS Office and basic office equipment, communicates professionally, leads and collaborates, manages multiple assignments, and ensures compliance with policies and regulatory standards.

Senior QA/QC analyst responsible for independently executing FCRA-related control testing, documenting findings, identifying process or data issues, supporting peers, and escalating regulatory or operational concerns. Ensures clear, well-supported QC results and connects findings to business impacts while assisting with coordination and process improvement.

Lead analysis, design, and implementation of business processes to improve ERP-driven operations. Identify inefficiencies, model current/future processes, collaborate with IT/HR/Finance/Operations, test ERP changes, deliver training, maintain SOX reporting, resolve help desk tickets, and drive continuous process improvement.

Provide front-line support via phone, live chat, and email; troubleshoot issues and report bugs; collaborate with Product, Content, and code experts; collect and advocate user feedback; and maintain and expand internal and external support documentation and knowledge base.