Top Customer Success Jobs in San Diego, CA
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
As a Customer Support Supervisor, you will coach agents, monitor performance, handle escalations, and maintain quality assurance scores. Must have supervisor, coaching, and customer service experience. Fully remote position.
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
The Client Engagement Associate at Mursion will serve as the primary contact for assigned clients, providing support and nurturing relationships. Responsibilities include onboarding new clients, resolving issues, conducting training, tracking metrics, collecting feedback, and collaborating with internal teams to enhance client engagement.
The Database Solution Specialist will design, implement, and manage database solutions on Google Cloud Platform. Responsibilities include recommending services, optimizing performance, overseeing migrations, and collaborating with teams. The role demands a strong grasp of GCP database services and hands-on experience in a tech-savvy environment.
The Client Solutions Partner leads customer engagement, drives business development, and manages complex sales cycles. They build executive relationships, understand client needs, and work with GTM teams to maximize business opportunities. The role requires a blend of data expertise and account management skills to deliver valuable solutions to enterprise customers.
The Experimentation Solutions Specialist will act as a subject matter expert on experimentation, providing guidance and education to customers. Responsibilities include collaborating with technical teams, developing content on experimentation practices, and building relationships with partners and customers to maximize their use of LaunchDarkly.
The Client Success Leader manages client relationships, ensuring satisfaction and value delivery. This role focuses on optimizing client experiences, collaborating with internal teams, and driving growth through strategic planning and operational improvements. Responsibilities include managing contracts, presenting client reviews, and monitoring solution performance.
As a Customer Success Manager, you will maintain strong relationships with clients, assist with onboarding, drive product adoption, identify at-risk customers, and proactively review account metrics. You will work closely with internal teams to ensure customer needs are met, while addressing inquiries and promoting self-serve resources for users.
The Identity Management Specialist will manage user identities, access control, and authentication systems within a complex environment. Responsibilities include implementing role-based access controls, managing multi-factor authentication, ensuring compliance with regulations like HIPAA and PCI-DSS, and conducting access reviews to enhance the organization's security posture.
The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.
The Account Director will lead Octagon’s client business for a financial services client, overseeing day-to-day management, collaboration with internal teams and external agencies, project coordination, and development of strategic programs. The role requires effective communication and project management skills to ensure successful execution of client campaigns.
As an Enterprise Customer Success Manager at Seesaw, you will manage post-sales relationships with major district partnerships, ensuring value through consultative meetings and data-driven strategies. You will oversee renewals and expansions while working cross-functionally with various teams.
Top Companies in San Diego, CA Hiring Customer Success Roles
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